We stayed as a family for one night in a room that was advertised as refurbished. The room was mediocre in decor and furniture - think Holiday Inn circa 1990. However it was much worse 'underneath'. The sink was cracked and it looks about 20 years old. The shower head fell off during a shower with water spraying all over the bathroom and could not be re-attached - it had rusted through. When lifting the plug out of the bath to drain it had a huge trail of long black hair and detritus attached to it. It was room 502 if you want to check it out - they wont be able to fix it in 5 minutes so you can easily see for yourself the cracked sink etc. I went to the bar before dinner and asked for a draft Guiness. I was told they did not have that although the beer taps were in front of me. So I asked for a John Smiths bitter and then the bar lady admitted that none of the draught beers were available - only Carling rubbish from another tap. That should tell you something. On ordering a bottled beer from the very rude lady said 'have you got credit on the room?'. I replied that I did not know. She checked and then pushed a bill over and said 'sign this'. A very poor experience. The whole place looks like its decaying. Don't waste your money. This is NOT a good value or nice place to stay.
- Official Description (provided by the hotel):
- Down Hall Hotel is one of England's most established country house hotels. Located in Hatfield Heath, near Bishop's Stortford on the Hertfordshire and Essex border, Down Hall Hotel is 45 minutes from central London and also ideally located near London Stansted Airport. Dating back to 1322, this impressive Italianate mansion is an historic setting. The hotel's grand interiors, ornate ceilings and abundance of natural daylight combine to make Down Hall Country House Hotel an experience like no other. Down Hall has recently completed the refurbishment of 54 West Wing Executive bedrooms and added a brand new gym, sauna and steam room facility. ... more less
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- Also Known As:
- Down Hall Country Hotel
- Down Hall Hotel
- Hotel Down Hall Country
- Down Hall Country House Hotel Hertfordshire/Hatfield Heath