I booked a table online for my father's birthday upon the recommendation of a friend. I'd never been to or even heard of this place so I didn't know what to expect from the booking.
Upon arrival we were shown upstairs to the empty restaurant (we were perfectly happy to sit downstairs in the bar area). We were met at the top of the stairs by a waitress who asked the barmaid showing us to our seats 'well I hope they've booked'. This puzzled me as the restaurant was empty and remained that way for much of our stay. A couple came in much later but it was by no means anywhere near busy. I then informed our waitress that the table would now only be needed for 4 diners as our 5th guest could no longer join us. You would think this was a personal insult to her! She made such a fuss of removing the extra chair (which she then left in the middle of the walkway) and extra place setting.
Anyway everyone seated, menu in hand my sister and I decided that the full restaurant menu was perhaps a tad heavy for a Saturday lunchtime. I recalled seeing a sandwich menu on the website so my sister went to find our friendly waitress to ask if we could see this menu. 'We usually only offer that menu downstairs' she informed her before reluctantly handing it over. I was slightly riled by this as none of us had asked to sit upstairs anyway and since it was taking forever to get the drinks we ordered, downstairs was looking more and more appealing.
Anyway, despite the waitress taking every request as a personal insult we managed to have a lovely lunch. The food was fab and the portions rather generous. It was a beautiful sunny day in a pretty location which helped too. I would probably visit again for a bite to eat but i'd definitely stick to the bar area, the restaurant wasn't for me.
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