I stayed here with a group in mid June. The group were booked in on a Bed & Breakfast option however some 35 decided to eat at the hotel having been into London for the afternoon.A small party had pre-booked their dinner but the rest had not that is where it started to unravel. On arrival the rooms were promptly allocated, very efficiently. (Except one pair of ladies given a double bed and on 1st floor when ground floor twin requested -however gently resolved. Hotel is wonderful, modernised to high quality finish(about 2 years ago). Then came the restaurant-
Although advised as to the numbers eating in reasonable time, it was chaos. The staff did not seem to have much idea, the manageress was in a world of her own and the chef kept having tantrums!!
It resulted in many meals coming out far too slowly and people waiting too long for their evening meals. Eventually all were served some however were not too happy with the service. Even the MD was serving on!!
Now to the better points- the food quality is excellent not Michelin standard but good Nouveau Cuisine and well prepared and presented.I think everyone enjoyed the food when served. Breakfast the next day was fantastic everything you would expect and more with plentiful tea, coffee served to you and fruit juice on tap along with the breads, cereals, hot and cold choices, could not be faulted.
This is a very well appointed efficiently run (except dining room)hotel. It is a bit of a maze, finding your way around is a nightmare. Numerous identical corridors and small flights of stairs, If you had lots of luggage you would give up the will to live, and have to use sat-nav to navigate your way out.A point made by various other reviewers.
The rooms were adequate well appointed and comfortable, very clean but very hot. There was a security bolt on the window so it could not be opened much but it soon cooled and was pleasant.
The Hotel had a good wi fi connection.
The grounds are well kept and there is plenty of parking. All in akll a very pleasant stay. If the dining issues were overcome I would highly recommend this hotel to business and leisure users, it is only 10min or so off junction 8 of M1.
- Official Description (provided by the hotel):
- Independent hotel, hidden in the village of Redbourn, St Albans Just in between St Albans and Hemel Hempstead you'll find our quiet woodland backdrop with acres of rolling English countryside sets the scene for well and truly relaxing stay...whether you're on business or just taking a break. And whilst our heritage stretches back to 1287, you'll find a fresh, contemporary design, including our light and airy Brasserie restaurant - serving fresh, seasonal food every day. We're proud to be independent -providing that special touch for all our guests, whatever your needs be. We're here to make your stay a memorable one. Enter our VIP experience for two competition! In autumn 2016 we will be launching our brand new weddings and conference venue, to celebrate we've got a VIP experience for two competition! ... more less
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- Also Known As:
- Ramada Hemel Hempstead / St Albans Hotel Hemel Hempstead
- Hemel Hempstead Ramada
- Ramada Saint Albans
- Saint Albans Ramada