I have stayed at the hotel twice in the ten days thanks to their offer on car parking/airport transport. The first night's meal in the restaurant was, I am sorry to say, not really up to standard, but thanks to the good customer service skills of (I think) Frankie, she brought up our issues with the front of house manager who rang me back the following day when staying in our holiday destination to apologise and to offer us a complimentary meal on our return the following week. This was much improved so thanks to Nick and Frankie for sorting this out. The hotel is in a good location and close to the M1 with Harpenden and St Albans being within easy reach. The bedrooms are clean and the beds and pillows very comfortable. There is also free wifi. The only real downside is the hotel's layout - we walked miles to our room (270) and this would be difficult with large suitcases. (Fortunately our large suitcases were in the car and we only had overnight bags). The airport transport offer is a good one and I would be happy to stay here again.
- Official Description (provided by the hotel):
- Independent hotel, hidden in the village of Redbourn, St Albans Just in between St Albans and Hemel Hempstead you'll find our quiet woodland backdrop with acres of rolling English countryside sets the scene for well and truly relaxing stay...whether you're on business or just taking a break. And whilst our heritage stretches back to 1287, you'll find a fresh, contemporary design, including our light and airy Brasserie restaurant - serving fresh, seasonal food every day. We're proud to be independent -providing that special touch for all our guests, whatever your needs be. We're here to make your stay a memorable one. Enter our VIP experience for two competition! In autumn 2016 we will be launching our brand new weddings and conference venue, to celebrate we've got a VIP experience for two competition! ... more less
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- Also Known As:
- Ramada Hemel Hempstead / St Albans Hotel Hemel Hempstead
- Hemel Hempstead Ramada
- Ramada Saint Albans
- Saint Albans Ramada