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“Not recommended”

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The Watermill Hotel
Ranked #9 of 9 Hotels in Hemel Hempstead
Reviewed 17 July 2014

Stayed 1 night for a business trip. Hotel website says it is one of the finest hotels in Hemel Hempstead (seriously doubt that!), it has tastefully appointed rooms (it does not!) and it offers refined luxury (nothing remotely near that description!). It's a cross between a hostel and a 1970's motel. Needs major refurbishment, bed was awful and had just one pillow which was completely flat. Didn't even bother staying for breakfast

Stayed: July 2014, travelled on business
1  Thank Welshie09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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241 - 247 of 428 reviews

Reviewed 16 July 2014

Extremely loud music from function suite kept young family awake until after midnight. Much better stay at significantly cheaper Travelodge the following night, with warmer welcome and just as good facilities and breakfast. At Best Western Had to ask for extra pillows which were already in room at cheaper Travelodge room. Had difficulty parking as function parking seemed to take priority over guests.

  • Stayed: July 2014
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Thank DRRP1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

A bit disappointed with this hotel, room in separate block accessed via concrete steps, room was clean and comfortable but there was an old damp patch on the ceiling. Breakfast was in a very small tired room, and was quite disorganised. Staff were all very friendly and helpful though.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Best Western GB
Thank weloveScotland09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

Bar is very out of date decor-wise and quite dismal.
Service poor, much training of new staff who often have language barrier problems and never enough on hand for amount of customers.
Wine not kept at low enough temperature where even a poor wine can be improved if cold enough.
Deck area is lovely but needs maintenance

  • Stayed: June 2014, travelled with friends
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Thank Lynne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

Stay here quite a bit and this hotel is improving all the time.
The rooms are good comfortable and an excellent size, the staff are friendly and curtious and the food very tasty.
The hotel is excellently located with free Wi-Fi.

  • Stayed: June 2014, travelled on business
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1  Thank Rickdekikkerfanclub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2014

Stay almost every week.
Lovely Hotel - really clean with a small river running through it. Right next to the canal which is great if you fancy a run or a walk. A number of great pubs in the area so if you are there for a long stay there is plenty of variety of where to eat and drink.
Food in the hotel is great especially the curries and staff couldn't be more helpful. Also has a lovely pub garden on veranda overlooking the river.

  • Stayed: June 2014, travelled on business
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Thank EACCCG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Best Western GB
Thank Thomas B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about The Watermill Hotel

Address: London Road | Bourne End, Hemel Hempstead HP1 2RJ, England (Formerly BEST WESTERN The Watermill Hotel)
Region: United Kingdom > England > Hertfordshire > Hemel Hempstead
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #9 of 9 Hotels in Hemel Hempstead
Price Range: £58 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Watermill Hotel 3*
Number of rooms: 71
Official Description (provided by the hotel):
The Watermill Hotel, one of the finest modern Hotels in Hemel Hempstead is built around an old flour mill and offers excellent accommodations in Hemel Hempstead with a panoramic view of River Bulbourne threading through the property. Experience a serene, Old World retreat from bustling city life in this picturesque modern hotel. A convenient getaway venue with plenty of spacious free car parking. Watermill also offers wonderful amenities and hospitality for a relaxing stay, with convenient access to the area's tourist, industrial and commercial centres. Our hotel in Hemel Hempstead, Hertfordshire include 71 tastefully appointed rooms, several with beautiful views of the lush green meadows and the River Bulbourne. A blend of refined luxury and and refreshing tranquility is sure to romance both leisure and business travelers alike. ... more   less 
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Also Known As:
Best Western Watermill
Hemel Hempstead Best Western
Best Western Hemel Hempstead

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