During our one night stay at the Holiday Inn we had contact with six members of staff. We were warmly welcomed by reception staff who ensured that all the information we needed to make our short stay enjoyable was given. It was not a matter of routine. Both were very friendly and we felt that we mattered to them as guests.
Arriving at the restaurant for breakfast again we were met by knowledge staff who without fuss pointed out the layout of the 'breakfast stations'. We were led to our table rather than the 'please yourself attitude' so often found.
There were three members of staff. I was impressed by the manner in which they were so attentive to guests with young family members, particularly very young infants.
The choice of breakfast items was impressive. We just had to try the pancake making machine!
Departing we really felt that they wanted us as customers.
We have not reviewed the bedroom. Others have offered their comments, and we cannot add to the very good ones. We felt that this review should feature the excellent staff at this Holiday Inn.
Finally as a PS. We do hope that sometime soon the Holiday Inn group will make Wi-fi free. - Please.
- Official Description (provided by the hotel):
- The Holiday Inn Hemel Hempstead M1 J8 is in the perfect location for business and leisure guests. The hotel is easily accessible from M1 & M25 motorways and just 1 mile from The Snow Centre, 8 miles from Luton Airport, 21 miles from Heathrow Airport 19 miles from Wembley Stadium. Getting into London is easy as the hotel is just 10 minutes from Hemel train station with direct services into London Euston. Holiday Inn Hemel Hempstead combines an excellent range of facilities with 144 air-conditioned bedrooms, including 19 Executive Rooms along with family and accessible rooms. The hotel also offers a Spirit Health Club with indoor swimming pool, jacuzzi, sauna, steam room, fitness gym and health and beauty products & treatments. The hotel has conference and banqueting facilities that are a perfect venue for any occasion. These rooms all feature natural daylight, high speed internet connections and Starbucks Coffee. The Holiday Inn Hemel Hempstead offers 3 dining options; Traders restaurant, Lounge Bar and 24 hour room service. Here at Hemel Hempstead, we are proud to welcome families so why not take advantage of our Kids Stay & Eat Free offer! The hotel is just 11 miles from Whipsnade Zoo, 27 miles from Woburn Safari Park and just 1 mile from the Snow Centre. A perfect way to keep those little ones amused! ... more less
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- Also Known As:
- Holiday Inn Hemel Hempstead m1 j8 Hotel Hemel Hempstead
- Hemel Hempstead Holiday Inn