Nice hotel which is what's expected of a holiday inn. Rooms nice, staff friendly, food average (except the steak which is super chewy - avoid) Worth its money for what it is. Bar area quite niceabd relaxing. More
- Free Wifi
- Free Parking
Nice hotel which is what's expected of a holiday inn. Rooms nice, staff friendly, food average (except the steak which is super chewy - avoid) Worth its money for what it is. Bar area quite niceabd relaxing. MoreShow less
Thank you for your feedback, I am pleased that you enjoyed your stay other than the disappointment with the steak. Should you have problems again please contact myself or my Operations Manager via the hotel.
Having stayed at Holiday Inn Express, Chester we were impressed by the calibre of these hotels. We were not disappointed. The hotel is easy to find, just off the M1, and with good parking. The reception was smooth and easy and we were given an upgrade to executive class. The room was on the first floor and very quiet with bath and shower, dressing gowns, minibar etc. We went for the Cup Final (but that's another story!), so had an evening in the bar on Friday where we found the prices normal for Southern standards. Next morning we were both impressed by the choice of breakfasts, continental, full English, choices of juices etc. They filled us up for most of the day! On the Saturday night we dined in the hotel restaurant and had an absolutely gorgeous rump steak! I like my steaks rare and mine was perfect! Only criticism was the lack of hot water in the morning. The shower was hot, but the basin hot tap didn't provide hot water, just above tepid. But, I won't be long before my next visit and heartily recommend this chain of hotels and this hotel in particular.
Thank you for your feedback, I am pleased that you enjoyed your stay including our extensive breakfast! We look forward to welcoming you back again soon.
Nice hotel with nice public areas. Bar food very limited but okay. Had an issue with my drink of choice - bottles of Pedigree. After having had 2 bottles I was told they could no longer sell it! Ale lovers beware!
There is gym that is a bit on the small side but does have a good number of machines. There is also a nice pool with a sauna and jacuzzi. Very good if you are on business staying alone as it gives you something to do.
The rooms are comfortable with a decent bed as you would expect. The bathroom has a low shower which would be fine if you are 5ft 5". There is no extractor fan and the mirror gets very steamed up. Have a shave first!
Go at the back of the hotel away from the dual carriageway. I found it very quiet given where you are.
I would certainly recommend this hotel.
Thank you for your comments, I am pleased that you enjoyed your stay with us and we look forward to welcoming you back again soon.
Another good stay at this HI. We always use this one for our trips into London. Great value for money and great location. Surprised they have put the cost of breakfast up to £17 which is a bit expensive.
Thank you for your feedback, I am pleased that you continue to enjoy your stays with us.
We stayed here on Saturday 27th April as we were seeing James Last in concert at the Royal Albert Hall. On arrival the staff at the reception desk were extremely helpful and polite. They were smartly dressed too. Our rooms were clean and tidy. When we asked for more milk and decaffinated tea bags they were brought to us without hesitation.
the breakfast on the Sunday morning was fantastic, there was so much choice you were literally spoilt for choice. Would definitely stay here again.
Thank you for your feedback after your stay, I am pleased that you enjoyed our hotel and that the staff looked after you well. We look forward to welcoming you back again soon.
Stayed here for one night in a family room for the Paralympics.Even though our Breakfast was free with our special offer room....when I requested a 4 am wake up call,the lady asked if we'd like a bag of fruit and biscuits etc. packing up to take with us,this was really appreciated.Staff were great,pool was fab,room was good and we really enjoyed our stay.We've used other Holiday Inns since but none have been this good.Thank you....we will return.
Thank you for your positive comments, I am glad you enjoyed your stay with us and that we met your expectations.