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“Relaxing stay, great facilities”

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Holiday Inn Hemel Hempstead M1, Jct.8
Ranked #7 of 11 Hotels in Hemel Hempstead
Bristol, United Kingdom
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Relaxing stay, great facilities”
Reviewed 1 January 2014

This is a lovely, low-key hotel, conveniently situated off of the M1 and easy to find. There is plenty of parking and it's a short drive to the town centre which contains an 'old town' street with a variety of interesting restaurants. The hotel staff were friendly and helpful, willingly changing my room to another I preferred. The room was clean and comfortable, with a nice, long sofa which was great. The room overlooked the car park so was very quiet. The leisure centre was a wonderful added bonus, open long hours (7am-10pm when we were there) with excellent facilities. A great price and overall a very enjoyable stay. As there is not much of interest in the immediate vicinity, the hotel would best suit people enroute to London or travelling somewhere in the area.

Room Tip: Ask for a room overlooking the car park.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HeatherL018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill W, General Manager at Holiday Inn Hemel Hempstead M1, Jct.8, responded to this review, 2 January 2014
Thank you for your comments, I am pleased to read that you enjoyed all the elements of your stay and we look forward to welcoming you back again soon.

Kind regards

Jill Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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613 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • French first
  • German first
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  • Swedish first
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English first
Ipswich, United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 December 2013

Great value stay just before Christmas. Staff very friendly, good clean facilities and food excellent. The rooms look a little bit tired, and we were warned about parties that night, but were not disturbed. Would stay again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saharaboy_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill W, General Manager at Holiday Inn Hemel Hempstead M1, Jct.8, responded to this review, 2 January 2014
Thank you for your comments, I am pleased that you enjoyed your stay with us and look forward to welcoming you back again.

Kind regards
Jill Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Launceston, United Kingdom
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 23 December 2013

I stayed at this hotel for a business trip and was impressed. It's ideally located for the M25/M1. The hotel was clean, the staff happy and welcoming and efficient. I ate in the restaurant and the meal was good with efficient service. Overall it was a very good experience.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill W, General Manager at Holiday Inn Hemel Hempstead M1, Jct.8, responded to this review, 2 January 2014
Thank you for your feedback, I am pleased to read that we met your expectations and look forward to welcoming you back again soon.

Kind regards
Jill Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Broadstone, United Kingdom
1 review
Reviewed 8 December 2013

Arrived at 1.45pm and had to wait over 1hr to be allocated our room.
Level 2 corridor looked like a bomb site, dirt towels, linen and food trays all on the floor outside the rooms. Not a good start to an over night stay.
Room badly in need of an overhall, and a sign of the cost cutting times only half a toilet roll and no hair dryer.
Breakfast very good.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brenda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill W, General Manager at Holiday Inn Hemel Hempstead M1, Jct.8, responded to this review, 9 December 2013
Thank you for your feedback, I apologise that you were not completely satisfied during your stay with us this is not our normal high standards that we offer to our guests. If you wish to discuss further please contact my Operations Manager, Russell Phillips via the hotel number.

Kind regards

Jill Williams
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Porthgain, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 November 2013

Everything was good.
One girl in the leisure centre clearly couldn't care less. No interest shown, too busy talking gossip to a colleague to attend to paying customers. But she was the exception! Customer service overall was very good. We were late for breakfast and so the breakfast was......as though we were late for breakfast....eggs overdone, no orange juice left. But to be fair....we were late, and if we had asked for more orange juice, I'm sure we would have had some. I fully appreciate how hard it is to see everything all the time......good hotel, would stay again!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill W, General Manager at Holiday Inn Hemel Hempstead M1, Jct.8, responded to this review, 25 November 2013
Thank you for your review, I am pleased that you enjoyed your stay with us and will return again. With reference to the Leisure club, this will be taken up with the Manager and we thank you for bringing this to our attention.

Kind regards

Jill Williams
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lewes, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 November 2013

Stayed here for two nights in order to visit the Harry Potter Studio tour nearby. Everything was very good in the hotel. Friendly, helpful staff on the reception and superb breakfasts in the restaurant. Rooms were clean and warm. There was a mistake in that our (6 foot) 14 year old son had been given a child's bed which was a bit on the small size. On asking for a bigger bed, the staff moved us to a more suitable room for the second night. The leisure complex was great with a warm pool, steam room, Sauna and jacuzzi. Staff here were welcoming and helpful too. This has been one of the best Holiday Inn experiences we have had. The Harry Potter studio tour was unbelievable - well worth a visit!

Room Tip: We asked for a quiet room. We were given one on the top floor which was very quiet.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank familywashington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill W, General Manager at Holiday Inn Hemel Hempstead M1, Jct.8, responded to this review, 21 November 2013
Thank you for your feedback, I am pleased that you enjoyed your stay with us and found the staff helpful and friendly. We are proving very popular with visitors to Harry Potter Studio just a few miles away from us. We look forward to welcoming you back again soon.

Kind regards

Jill Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 November 2013 via mobile

Stayed at this hotel for two nights whilst visiting the Harry Potter Studios which were an easy 10 minute drive away. We booked a family room for 3 adults which was very spacious and well equipped. The double bed and sofa bed could have been more comfortable, but I guess this is personal choice. We ate buffet breakfast both days in the hotel which was excellent and made use of the leisure facilities which were also good. The reception staff were very helpful and recommended a local pub for dinner called The Crabtree which was a 5 - 10 minute drive and offered excellent good value food in friendly surroundings. The hotel was as expected of HI standards and we would definitely stay there again.

Stayed November 2013, travelled with family
Helpful?
Thank Inga C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill W, General Manager at Holiday Inn Hemel Hempstead M1, Jct.8, responded to this review, 14 November 2013
Thank you for such a great review, I am pleased that everything met your expectations and trust that you enjoyed your trip to Harry Potter Studios. We look forward to welcoming you back again.

Kind regards

Jill Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Hemel Hempstead M1, Jct.8

Property: Holiday Inn Hemel Hempstead M1, Jct.8
Address: Breakspear Way, Hemel Hempstead HP2 4UA, England
Phone Number:
Region: United Kingdom > England > Hertfordshire > Hemel Hempstead
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Hemel Hempstead
#3 Family Hotel in Hemel Hempstead
#5 Business Hotel in Hemel Hempstead
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Hemel Hempstead M1, Jct.8 3*
Number of rooms: 150
Official Description (provided by the hotel):
The Holiday Inn Hemel Hempstead M1 J8 is in the perfect location for business and leisure guests. The hotel is easily accessible from M1 & M25 motorways and just 1 mile from The Snow Centre, 8 miles from Luton Airport, 21 miles from Heathrow Airport 19 miles from Wembley Stadium. Getting into London is easy as the hotel is just 10 minutes from Hemel train station with direct services into London Euston. Holiday Inn Hemel Hempstead combines an excellent range of facilities with 144 air-conditioned bedrooms, including 19 Executive Rooms along with family and accessible rooms. The hotel also offers a Spirit Health Club with indoor swimming pool, jacuzzi, sauna, steam room, fitness gym and health and beauty products & treatments. The hotel has conference and banqueting facilities that are a perfect venue for any occasion. These rooms all feature natural daylight, high speed internet connections and Starbucks Coffee. The Holiday Inn Hemel Hempstead offers 3 dining options; Traders restaurant, Lounge Bar and 24 hour room service. Here at Hemel Hempstead, we are proud to welcome families so why not take advantage of our Kids Stay & Eat Free offer! The hotel is just 11 miles from Whipsnade Zoo, 27 miles from Woburn Safari Park and just 1 mile from the Snow Centre. A perfect way to keep those little ones amused! ... more   less 
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Also Known As:
Holiday Inn Hemel Hempstead m1 j8 Hotel Hemel Hempstead
Hemel Hempstead Holiday Inn

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