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“Good friendly service, rooms mostly OK. Leisure facilities could do with upgrading.”

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Holiday Inn Hemel Hempstead M1, Jct.8
Ranked #7 of 10 Hotels in Hemel Hempstead
Glasgow, United Kingdom
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Good friendly service, rooms mostly OK. Leisure facilities could do with upgrading.”
Reviewed 21 November 2010

A few notes on this hotel:

Most of the rooms are fine, the odd numbered rooms on the first floor are the best - I think these are sold as superior rooms. The showers tend to be either really hot or really cold - it's a fine are to get the temperature right.

Service is great, from Kamil on front desk to the ladies at breakfast - always friendly, and nothing too much to ask.

The hotel is nearly always sold out on a Monday and Tuesday (these must be good days for business travellers), and the location is right on the M8. It's about £10 in a taxi to Hemel Hempstead train station, and about the same again on the very frequent trains into Euston.

For leisure, there are better hotels in the area. It's not really close to anything and the pool and changing rooms are very tatty and dirty.

Food is good, but if you want to get out of the hotel - there is a nice pub (just about) walking distance away on Leverstock Green Road.

Overall, no complaints - it's not the best holiday inn you'll stay in, but it's certainly not the worst!

  • Stayed November 2010
    • Value
    • Location
    • Rooms
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Helpful?
4 Thank Richanor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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621 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (92)
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English first
Essex
Level 5 Contributor
65 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 September 2010

Good hotel, better than other Holiday Inns I have stayed in. Especially good breakfast!

  • Stayed September 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank MapManEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
1 review
Reviewed 31 August 2010

I am a loyal member of your Gold priority club card, therefore I visit many of your hotels all in and around the London area.
I must say that of all my stays and holiday inn hotels visited, your Hemel Hempstead branch has not once failed to exceed my expectations with regard to all the services you provide, From front desk to room service and everything in between!
Finally I would like to take this opportunity to say a special thanks to Mr. Kamil Abadir, who made our last stay as enjoyable as ever by rectifying a misunderstanding which could have postponed our stay but with this hotel's consistency in providing excellent service we were not troubled by this hiccup!

  • Stayed August 2010, travelled on business
    • Value
    • Location
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Helpful?
Thank homzad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hatfield, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2010

It's a good hotel..if you don't have to stay in a room.

The staff were friendly and helpful and the leisure facilities eg swimming pool and sauna are quiet (it was late at night) and seemed clean (unlike the changing rooms, that literally had BALLS of hairs on the floor);

- The first thing we noticed when we entered the room was a strong smell of smoke, although it was a room for non-smokers (1st floor);

- the bins in the room hadn't been emptied;

- the bathroom floor and shower had long hairs all over;

- Incredibly, the shower is not suitable for people of average height (5ft7 up), we had to KNEEL down to have a shower (I couldn't believe it) and the pressure doesn't allow you to stay under it for more than a couple seconds;

- The tv only has basic terrestrial channels;

- Expect lots of noise until very late at night and from very early in the morning due to the disco pub located in the lower ground floor; we might have been very unlucky with this one as it was probably a private event and I don't know how frequently it happens.

This hotel is very poor and dirty compared to the other Holiday Inns in this area, would DEFINITELY recommend the Holiday Inn in Stevenage, much more modern, clean and comfortable than the one in Hemel Hempstead.

  • Stayed August 2010, travelled as a couple
    • Value
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Helpful?
1 Thank Rewomi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worthing
Level 6 Contributor
89 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 1 March 2010

We stayed here for 1 night while visiting friends. Our room was on the ground floor, and the corridor to it smelled strongly of cigarette smoke, although luckily the room didn't. Th room was a standard HI double, but was let down by a 'tired' bathroom. We had 3 hand towels and 1 bath towel between 2 of us, and they were off-white and not at all fluffy. The shower was stiff to turn on and the pressure was poor. There was a large stain on the basin surround. There was no information folder in the room at all giving details of TV channels, telephone etc.
The room was quiet, apart from a noisy raidiator, with no traffic sound at all. We slept OK, although the pillows were very hard.
Breakfast was in a pleasant conservatory, but the cooked beans, eggs, bacon and black pudding were all luke warm. They really should put out smaller quantities at a time, rather than having it piled up getting cold.
We stay at lots of Holiday Inns, and this was well down my list. Can't believe it was refurbished in 2005 - it really needs it again. The big plus is that we paid only £49, which included breakfast, so it is miles better value than budget chains.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank worthingwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
Level 6 Contributor
431 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 22 February 2010

Stayed here for a Valentines treat and wanted to use it as a centre point to get out and about. We were not dissapointed.

Simply 2 minutes from the M1 yet was nice and quiet opposite to an M&S BP garage, convienient for anything you wanted.

We stayed here with visiting St Albans and Hemel Hempstead in mind, both a five minute car drive in either direction along the same road. St Albans was a very nice place with the market in the city centre. Nice and Easy to get to.

The staff were attentive throughout our stay, our executive room was nice as expected with a lovely power shower and the all the accompaniments you could desire. including a kit kat instead of biscuits! yum.

The gym was a nice size and the pool nice and warm, although a little crowded mid morning from locals usage.

The bar was expensive but the food very nice.

Can't fault anything about the hotel which is obviously a high level very attentative Holiday Inn.

We also ate out at a Mexican called Trinities, a very nice place a £7 taxi ride away and also the Plough, a 20 minute walk away in neighbouring Leverstock.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ghockley1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaFa in LonDon
1 review
Reviewed 25 December 2009

We were extremely let down by the standard of the hotel. The staff were not courteous and the rooms were shabby - very unlike the crisp style that usually flows thorough other Holiday Inn's. We felt uncomfortable using the dishes/cutlery, and I even found myself showering with sandals on! The pool area is grotty and the steam room is frightful!

There is a difference between well used and dirty. I would recommend trying a different hotel in the area.

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FiZzYcUstaRd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timbo69Uk, Operations Manager at Holiday Inn Hemel Hempstead M1, Jct.8, responded to this review, 12 January 2010
Thank you for your review of 25th December. We are obviously dissapointed and sorry to read that your stay with us did not meet your expectations. Cleanliness is a high priority for all Holiday Inns, and this hotel usually scores highly in this area in our indepentant guest satisfaction surveys. We would be pleased to discuss the problems you encountered further. Please feel free to contact our General Manager, Karl Emerick, on 0871 9429041 at a time of your convenience. Many Thanks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Hemel Hempstead M1, Jct.8

Property: Holiday Inn Hemel Hempstead M1, Jct.8
Address: Breakspear Way, Hemel Hempstead HP2 4UA, England
Phone Number:
Region: United Kingdom > England > Hertfordshire > Hemel Hempstead
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Hemel Hempstead
#3 Romantic Hotel in Hemel Hempstead
#5 Business Hotel in Hemel Hempstead
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Hemel Hempstead M1, Jct.8 3*
Number of rooms: 150
Official Description (provided by the hotel):
The Holiday Inn Hemel Hempstead M1 J8 is in the perfect location for business and leisure guests. The hotel is easily accessible from M1 & M25 motorways and just 1 mile from The Snow Centre, 8 miles from Luton Airport, 21 miles from Heathrow Airport 19 miles from Wembley Stadium. Getting into London is easy as the hotel is just 10 minutes from Hemel train station with direct services into London Euston. Holiday Inn Hemel Hempstead combines an excellent range of facilities with 144 air-conditioned bedrooms, including 19 Executive Rooms along with family and accessible rooms. The hotel also offers a Spirit Health Club with indoor swimming pool, jacuzzi, sauna, steam room, fitness gym and health and beauty products & treatments. The hotel has conference and banqueting facilities that are a perfect venue for any occasion. These rooms all feature natural daylight, high speed internet connections and Starbucks Coffee. The Holiday Inn Hemel Hempstead offers 3 dining options; Traders restaurant, Lounge Bar and 24 hour room service. Here at Hemel Hempstead, we are proud to welcome families so why not take advantage of our Kids Stay & Eat Free offer! The hotel is just 11 miles from Whipsnade Zoo, 27 miles from Woburn Safari Park and just 1 mile from the Snow Centre. A perfect way to keep those little ones amused! ... more   less 
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Also Known As:
Holiday Inn Hemel Hempstead m1 j8 Hotel Hemel Hempstead
Hemel Hempstead Holiday Inn

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