I am fairly speechless tbh! We tried to get into Holiday Inn in Apsley, which is 5 star quality incidentally, but I'd left it too late and it was full. On first sight the room was ok but overpriced at £94 a night. However we thought we ought to give it a go and not judge a book etc. When I asked about breakfast the receptionist said that if I book the night before, it would be £10 each but if I leave it until the morning it would cost £17.50!!! When we got to breakfast we were the only ones there- I wonder why!? We decided to have the vegetarian breakfast to be a bit healthier, despite them boasting of award winning sausages. When the breakfast came the sausages were a mix of mash, onion and Leek and were pretty disgusting- these days Quorn or Linda McCartney sausages and some Quorn bacon would be an acceptable vege breakfast. There was a fried egg, a tomato, a mushroom and a small piece of fried bread and a tiny pot of beans! £17.50?! The tea and coffee were wishy washy too. The coffee/ tea making facilities were poor with a limited amount of milks and when I asked for fresh milk they gave me a tiny pot. The worst bit was the damp on the wall and as the time went on, the smell of damp!! Under the window to the left, hidden behind the chest of drawers was a black patch that no one had even tried to remove. I should've asked to move, but tbh we were up visiting family and were busy the whole time and I didn't want to spend time complaining and moving rooms!! The sink taps and plug were loose and very annoying. There were some cobwebs. The decor was dated - very 80's at the very latest!
I'm not a person to complain, but the complacency with which this hotel rents rooms has made me very annoyed! To rent a damp room out to anyone at £90 + a night is a disgrace, which is exactly what I told them! My fault was not complaining immediately, but to offer such awful service at such a price takes audacity and arrogance! I advise anyone thinking of booking this hotel not to!!
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Evoline ltd and Cancelon so you can book your Bobsleigh Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Bobsleigh Hotel Hemel Hempstead