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“Good value for money” 5 of 5 bubbles
Review of Travelodge Hemel Hempstead Gateway

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Travelodge Hemel Hempstead Gateway
Ranked #7 of 11 Hotels in Hemel Hempstead
Leicester, United Kingdom
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Good value for money”
5 of 5 bubbles Reviewed 9 February 2014

Stayed for one night. Room was very clean and comfortable. Struggled a bit with the height of the bed and did feel a bit like the Princess and the Pea, but to be fair I am very short!! The bed was very comfortable when I did mange to get on it, and the shower was one of the best I have had in any hotel, anywhere. Staff friendly and helpful. Had breakfast in Toby Carvery next door so not able to comment on the in house facilities.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shirley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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513 reviews from our community

Traveller rating
    222
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    71
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    38
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
Pontypool, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 3 February 2014

Beds were great, rooms were small, perhaps they are bigger in different parts of the hotel, but who need big rooms? Hardly any breakfast in the buffet, staff seemed put out when you asked for it to be filled. Maybe we caught them on a bad day. I stay in Travelodge's regularly, but if there isn't much price difference, I'll use a Premier Inn.

Room Tip: Don't have breakfast in the hotel, go to the Toby Carvery beneath.
See more room tips
  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Jaf71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Sophie from Customer Services at Travelodge Hemel Hempstead Gateway, responded to this review, 11 February 2014
Thank you for your review Jaf71. Our bar café staff are expected to ensure that all our breakfast items are readily available and replenished so it is regrettable to learn of the lapse in service, we would also expect our staff to provide a great service so we are truly sorry to learn you found them to be uninterested. We will be sure to pass on your comments to the hotel staff so that they can be reminded of the importance of customer care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 February 2014

We stayed here for one night as part of a group trip to the WB Harry Potter Studios. It is new so was very clean and comfortable. Breakfast was what you would expect but good and hot.The real asset was the staff. An engaging and charismatic team from check in to check out. Special mention to Shona at breakfast and Stephen who checked us in and was always around and happy to help.

Room Tip: The rooms that are on the outside bend of the building give more space
See more room tips
  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rhodri D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
northeast england
Level Contributor
148 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
5 of 5 bubbles Reviewed 30 January 2014

Stay here now whenever I am in London on business.

Easy access to M1, plenty of free parking, three eateries underneath (Subway, Dominos and Toby Carvery) and one inside hotel doing basic pub food.

Rooms are nice and big, recently refurbished, cheap price, comfortable beds, staff friendly and helpful.

No grounds at all for complaint, and even as someone who stays in a lot of Travelodges all over the country this is right up there with the very best.

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank markismith50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darlington, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 January 2014

Brilliant staff. Well maintained hotel, clean and welcoming. Recently refreshed with new 'Dreamer Beds'. Kelly and Tom are great at breakfast - really welcoming and helpful. Well located hotel for both business and leisure.

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Travelodge

Helpful?
1 Thank Hilary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midlands, UK
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 20 January 2014 via mobile

Modern hotel, beds amazingly comfortable, children had own beds (not sofa bed), good shower, very clean
Customer service very good. Nothing too much trouble. Breakfast good quality.
Would definitely recommend

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jobehappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Helens
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 19 January 2014

We stayed here as a stop-over on our way to London, it is very easy to find and is on a little industrial estate with a Toby Carvery, Domino's and Subway underneath. There is a busy road to the front of the hotel but as we stayed at the back this didn't bother us. A walk into the town is just under two miles, we walked to town and got a taxi back which cost £9.

The staff were very friendly and check-in was efficient. The room we had was on the first floor and because we were directly above the Toby Carvery we could log on to their free Wi-Fi. The room was on the small side with only a small shower in the bathroom. The bed was comfortable and we got a good nights sleep.

The breakfast was ok, about as much as you would expect for a Travelodge.

Overall a decent hotel if you can get a room for a reduced rate.

Room Tip: Ask for a room on the first floor at the back (we had room 102) and you will get free Wi-Fi from the...
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mikeinsthelens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelodge Hemel Hempstead Gateway

Property: Travelodge Hemel Hempstead Gateway
Address: Kitemark House Maylands Avenue, Hemel Hempstead HP2 4SQ, England
Phone Number:
Region: United Kingdom > England > Hertfordshire > Hemel Hempstead
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #7 of 11 Hotels in Hemel Hempstead
Price Range (Based on Average Rates): £
Hotel Class:2 star — Travelodge Hemel Hempstead Gateway 2*
Number of rooms: 108
Reservation Options:
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