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“Ideal place to stay”

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Premier Inn Hemel Hempstead Central Hotel
Ranked #3 of 11 Hotels in Hemel Hempstead
Taunton, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Ideal place to stay”
5 of 5 bubbles Reviewed 3 November 2012

We have just returned from 3 nights at this hotel. We chose it because of it's closeness to Warner Bros Harry Potter tour,(10 mins away) which lots of other people have done! We also went into London for a couple of days to do the museums. The hotel was close to the station, a short 20 min walk through a lovel park, which the hotel gave us directions for. The train was only £30return including a day travelcard for the tube for all 4 of us (with a F&F railcard). We got a taxi back from the station one evening and it was only £5. It is located above a huge shopping centre and is opposite Debenhams, which does a lovely breakfast for £3.75! (sorry Premier Inn) Parking was easy and seccure and totally free. The hotel is very modern, clean and quiet, even though it is above a busy road and an insane roundabout!!! We will definately be back next time we want to spend a few days in London. Thanks for a great stay.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SarahG842
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this review, 4 November 2012
Dear SarahG842

Thank you for taking time to complete a review on Tripadvisor.com, we appreciate your valued comments.

I am also delighted to read you found the hotel convenient for the Warner Bros Harry Potter Tour, I hope you had a lovely time there.

It has been our privilege to look after you at the hotel.

We look forward to welcoming you back to the Premier Inn Hemel Hempstead Central on another stay in Hemel Hempstead.

Kind Regards
David Brown
Operations Manager
Premier Inn Hemel Hempstead Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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734 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
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English first
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 31 October 2012

Very friendly staff. Rooms clean. Beds comfotable. Food excellent. Overall great experience.Dont be put off about the car parking very secure.If you are visiting Harry Potter studio tour this is the best hotel to stay in .10 minute drive away and you dont get all the traffic lights that are in Watford.Shops are very close so if you forget anything the hotel is there right on top of the shops .almost literally.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shangalang555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this review, 4 November 2012
Dear Shangalang555

Thank you for taking time to complete a Review on Tripadvisor.com, we appreciate your valued comments.

Your Review serves as a great motivator to the team here at the hotel and I am delighted to read that you enjoyed your stay with us. I will be sure to pass your feedback onto our valued staff. We hope you had a lovely time on the Harry Potter Studio Tour.

We look forward to welcoming you back to the Premier Inn Hemel Hempstead Central on another stay in Hemel Hempstead.

Kind Regards
David Brown
Operations Manager
Premier Inn Hemel Hempstead Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire, UK
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 29 October 2012

We've just had a lovely stay at this hotel. We were off to the Harry Potter studio tour, so the location was perfect. Living in a village we also enjoyed being close to shops and restaurants. The staff were courteous and very friendly- treated the children really well. Food nice, room clean. Only problem was that the room was really hot and air conditioning very noisy, buy would definitely stay here again.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this review, 31 October 2012
Dear Karen G

Thank you for taking time to complete a Review on Tripadvisor.com, we appreciate your valued comments.

Your Review serves as a great motivator to the team here at the hotel and I am delighted to read that you enjoyed your stay with us. I will be sure to pass your feedback onto our valued staff. We are currently in the process of getting New Air Condtioning Units installed into all rooms within the next few months.

We look forward to welcoming you back to the Premier Inn Hemel Hempstead Central on another stay in Hemel Hempstead.

Kind Regards
David Brown
Operations Manager
Premier Inn Hemel Hempstead Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 27 October 2012

Difficult to find the free car park and the hotel but otherwise no complaints. Very friendly and helpful staff at the reception desk. No frills but perfectly adequate room and facilities for a short stay.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pat477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this review, 28 October 2012
Dear Pat477

Thank you for taking time to complete a Review on Tripadvisor.com, we appreciate your valued comments.

Your Review serves as a great motivator to the team here at the hotel and I am delighted to read that you enjoyed your stay with us. I will be sure to pass your feedback onto our valued staff.

We look forward to welcoming you back to the Premier Inn Hemel Hempstead Central on another stay in Hemel Hempstead.

Kind Regards
David Brown
Operations Manager
Premier Inn Hemel Hempstead Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 26 October 2012

Had a great stay on my recent trip in Hemel Hampstead. Although I had a bad experience with the receptionist that checked me in my overall experience was great. Rooms are clean, staff are friendly, food is tasty and access to the nearby shops were just a short 2 min walk which made it easy. The beds were extremly comfortable and I had access to pay TV channels.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Summer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this review, 28 October 2012
Dear SummerT

Thank you for taking time to complete a Review on Tripadvisor.com, we appreciate your valued comments.

I would like to offer you my sincere apology that you felt you had a bad experience with one of my Receptionists whilst you checked in. It is very rare that I hear of any bad experiences from the hotel, if you would like to discuss this with myself then please feel free to contact me directly at the hotel. However, your Review serves as a great motivator to the team here at the hotel and I am delighted to read that you enjoyed your stay with us. I will be sure to pass your feedback onto our valued staff.

We look forward to welcoming you back to the Premier Inn Hemel Hempstead Central on another stay in Hemel Hempstead.

Kind Regards
David Brown
Operations Manager
Premier Inn Hemel Hempstead Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mansfield
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 24 October 2012

This hotel was chosen a) because we were going to The Making Of Harry Potter and b) we like Premier Inn. On this occasion the staff managed to take customer service to a whole new level. Yes, as you would expect, we had a clean and lovely room, the breakfast and evening meal were of the same usual high standard - both food quality and service, parking was easy to manage, reception and booking was first class and the only issue we had was the heat in the room which required a window open or the air con' on to manage this - a bit too hot for me. We went for my sons 9th birthday (Harry Potter fan). The hotel staff accommodated our wishes with a genuine pleasure, placed a balloon on the reserved table for our meal, brought out his cake and sang 'happy birthday' to him, left a card on his bed and, as a HP fan he received his acceptance letter for Hogwarts (which someone had gone to a lot of trouble to replicate for him). The card and letter were a surprise to mum and dad too and we were touched by the way they made his birthday treat that bit more special. EVERY member of staff had a smile, nothing was too much trouble and I do not believe we would have been treated any better at any hotel whatever the cost. I don't know what the staff training policy is but it works and they made our stay (and a very excited 9 year old) one of the best we have had. I can think of a few other companies who could learn a lot from Whitbread and their customer services approach. We don't have a lot of money so stay at Premier Inn because we know what we will get and they are simply the best at what they do - still not sure? Try this hotel and find out for yourself.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PKA03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this review, 28 October 2012
Dear PKA03

Thank you for taking time to complete a review on Tripadvisor.com, we appreciate your valued comments.

I am also delighted to read you found the hotel convenient for the Harry Potter Tour. We hope your son had an amazing Birthday and will pass on all your lovely comments to Christine (Receptionist) who had created the Acceptance letter and to the rest of the team.

It has been our privilege to look after you at the hotel.

We look forward to welcoming you back to the Premier Inn Hemel Hempstead Central on another stay in Hemel Hempstead.

Kind Regards
David Brown
Operations Manager
Premier Inn Hemel Hempstead Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Motherwell, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 October 2012

booked a family room at this hotel as it wasnt far from harry potter tour(6.5m).the hotel is in a great location in centre of town and the free parking is secure and under cover.the staff were excellent and a real credit to there company. everything was spotless clean and the food was superb and good value.i would have rated it a 5 if it wasnt for the temperature in the room. the 4 of us couldnt sleep on the 1st night and had to go to reception for fans as the air con was far too noisy.apparently new air con being fitted in next couple of months so we would certainly return .also i was charged twice for wi-fi booking it online but that could have been my mistake. overall v impressed with hotel.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scott m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this review, 28 October 2012
Dear scott m

Thank you for taking time to complete a Review on Tripadvisor.com, we appreciate your valued comments.

Your Review serves as a great motivator to the team here at the hotel and I am delighted to read that you enjoyed your stay with us. I will be sure to pass your feedback onto our valued staff.

We look forward to welcoming you back to the Premier Inn Hemel Hempstead Central on another stay in Hemel Hempstead.

Kind Regards
David Brown
Operations Manager
Premier Inn Hemel Hempstead Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Hemel Hempstead Central Hotel

Property: Premier Inn Hemel Hempstead Central Hotel
Address: Moor End Road, Hemel Hempstead HP1 1BT, England
Region: United Kingdom > England > Hertfordshire > Hemel Hempstead
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#3 Business Hotel in Hemel Hempstead
#5 Romantic Hotel in Hemel Hempstead
#6 Family Hotel in Hemel Hempstead
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Hemel Hempstead Central Hotel 3*
Number of rooms: 114
Official Description (provided by the hotel):
Hemel Hempstead Central Premier Inn is a 114 bed hotel positioned in the centre of Hemel Hempstead's business and shopping district. It has an excellent restaurant and bar which opens at 06:30am to serve full breakfast. Evening meals are served from 06:00pm until 10pm from an a la carte menu and the bar is open to residents until late. We are on excellent transport links into London, trains run from Hemel station every 20 minutes direct into Lomdon Euston and the Northern and Victoria tubelines. Parking is chargeable at £4 per night charged on arrival. ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Hemel Hempstead Central Hotel Hemel Hempstead

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