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“Excellent location and stay”

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Premier Inn Hemel Hempstead Central Hotel
Ranked #3 of 9 Hotels in Hemel Hempstead
Certificate of Excellence
Reviewed 8 January 2014

Handy location central to shops and about 10 to 15 minute drive to Warner Brothers Studio for the Harry Potter tour. We booked two rooms, one for us and one for our two teenage daughters. Both rooms were a good size, spotlessly clean and comfortable.

We chose the meal deal package which included evening meal and buffet breakfast, food was good quality and service excellent. Exceptional value for the money, could not find fault with this place.

  • Stayed: December 2013, travelled with family
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Thank dgothers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SharnieDayasena, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this reviewResponded 23 January 2014

Dear dgothers,

Thank you for taking your time to review our hotel on Tripadvisor. Your feedback is greatly appreciated. I am happy to hear you found our rooms of good size, spotlessly clean and comfortable.
I am also glad to hear you found the food was of good quality and that our team provided excellent service.
I hope you had a good time at Harry Potter World.
We hope to see you again.

Kind Regards
Sharnie
Operations Manager
Hemel Hempstead Central

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538 - 544 of 792 reviews

Reviewed 6 January 2014

Wanted somewhere to stay to meet up with old school friends and their families. Hemel Hempstead Central is an excellent, well presented hotel in the heart of Hemel where we found Easy access to shopping, free parking and motorways. Although there was nothing specific in the way of entertainment on site, there was something for every age group within easy access. Thoroughly enjoyed my short stay




  • Stayed: January 2014, travelled with friends
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Thank Caroline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SharnieDayasena, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this reviewResponded 23 January 2014

Dear Caroline H,

Thank you for taking your time to review our hotel on Tripadvisor, your feedback is greatly appreciated. I am glad to hear you find us well presented and excellent. I hope your friends are well, and hope you took great advantage of the shops so close by.
We do hope to see you again soon

Kind regards

Sharnie
Operations Manager
Hemel Hempstead Central

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2014

Premier Inns are all very similar but each one does have pluses and minuses !! This hotel is really only reachable via a foot bridge from a shoppers car park it is free if you stay at the premier inn which is great but can be a bit of a fag carrying bags etc from car park -- but a minor worry especially as parking is free!! I have read a review further down about the heat in this hotel --the first night we stayed we had air con on full fan etc (husband is heating engineer so know we did everything we could) but room was so hot we could not sleep --my 12 yr old daughter was up gone 3.30 am as she was so uncomfortable --not ideal when needing to be up early the following day for Harry Potter!! The second night was slightly better having left window open all day but still not really conducive to a good nights sleep.We had paid in advanceso had no bill to pay-- I did mention it at check ou,t the lady apologised but that was the end of it !! so much for the guaranteed good sleep!! Though I have to say was not expecting anything else really.
The breakfast in this hotel is one of the best we have had in a premier Inn and the staff were unfailingly helpful and polite but there were some niggles --it was very hard to get served at the bar every time we were there --some kind of handover from reception to bar staff happens late afternoon which appears to cause some of this problem the other gripe I had was that we had booked 2 nights but on 2 separate bookings as second night was an afterthought we had to 're checkin' the following morning handing our keys in and being issued new ones I was amazed at this, how inconvenient!! that they could not marry up the booking on arrival Overall it was fine we were looked after well when someone was at the bar !! the reception staff were helpful ordering taxis etc and would probably stay again but would request they did something with the heating first!!

Room Tip: the low even numbered rooms --302 310 had nice views
See more room tips
  • Stayed: January 2014, travelled with family
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Thank alynCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this reviewResponded 20 January 2014

Dear alynCheshire,

Thank you for reviewing our hotel on Trip Advisor, Your feedback serves as a great motivator to the team here at Hemel Hempstead Central and I will be sure to pass on your kind words. I am glad to hear you found our team unfailingly helpful and polite, but I do apologise about the heating we are checking up on this and are hoping this will be sorted out soon. I am also very glad you found thebreakfast in this hotel one of the best you have had in a Premier Inn.
We do hope to see you again

Kind Regards

Operations Manager
Premier Inn
Hemel Hempstead Central

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Reviewed 3 January 2014

The best Premier Inn we have stayed in and for the ridiculous low price the best hotel I've ever stayed in. Excellent staff and a lovely big clean room.
Downside was the skeleton staff over the New Year at the restaurant. The staff worked hard and it was certainly not their fault. The manager on duty January 1st was fantastic. He was working with a trainee and he really couldn't have done more.
Thank you.

  • Stayed: December 2013, travelled with family
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Thank suitcase0810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this reviewResponded 20 January 2014

Dear suitcase0810,

Thank you for taking your time to review our hotel on Trip Advisor. Your feedback serves as a great motivator to the team here at Hemel Hempstead Central and I will be sure to pass on your great words.
I do apologise to hear of your experience in the restaurant over the New Year, but i am glad to hear you found us the best hotel you have ever stayed in (with such a low price) with excellent staff and a lovely big clean room.
We do hope you stay again soon

Kind Regards,

Operations manager
Premier Inn Hemel Hempstead Central

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Reviewed 31 December 2013

Such friendly staff - not always found on a Saturday evening check-in. Every one of the staff I met made me feel welcome and nothing was too much trouble. I had a huge room to myself - maybe they were expecting Lennie Henry!

  • Stayed: December 2013, travelled solo
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Thank weesas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this reviewResponded 1 January 2014

Dear weesas,

Thank you for taking your time to review our hotel on Tripadvisor. Your feedback serves as a great motivator to the team here at Premier Inn Hemel Hempstead Central and I will be sure to pass on your kind words.
I am glad to hear you found our team friendly (even on a Saturday evening!)
We do hope to see you again soon

Kind Regards

Operations Manager
Premier Inn Hemel Hempstead Central

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013

Possibly the best Premier Inn I have stayed at, excellent from the directions through the magic roundabout checking in was simple and pleasant the receptionist seem pleased to greet and answer questions. Room was larger than usual. Service at meal times very efficient

  • Stayed: December 2013, travelled as a couple
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Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this reviewResponded 1 January 2014

Dear John S,

Thank you for taking your time to review our hotel on Tripadvisor. I am thrilled to hear you find our hotel the best Premier Inn you have stayed in!
We like to ensure all our guests know how to get to our free car park and about the tricky one way system and roundabout, I am glad you found this helpful.
I am also glad to find you found the receptionist pleasant, the restaurant team efficient and your room larger than usual.
We do hope we see you agagin soon

Kind Regards
Operations Manager
Premier Inn
Hemel Hempstead Central

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013

Very nice place to stay. My mum and I stayed over Christmas due to noisy, inconsiderate neighbours. Would have preferred a top floor room due to risk of noise from above but thankfully it was very quiet during our stay. They come into your room every day to change stuff, replenish things, etc...(although I chose to leave notice on door that it was not necessary as I'm a very tidy person). Would reccommend. We are staying in a nmuber of premier inns over the next few weeks. Great price as well. The best, deepest bath you'll ever have!! Councils/Housing associations take note. That is the bath you should be fitting. Security also very good. All done by card key. A lot easier to carry around in your wallet or purse. A++++++.

  • Stayed: December 2013, travelled with family
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Thank 300M_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this reviewResponded 1 January 2014

Dear 300M_H,

Thank you for taking your time to review our hotel on Tripadvisor. I am glad to hear your stay was quiet and that you found the bath tub to your liking, I am also happy to find you felt safe here with our key card security system.
We hope you stay again soon

Kind regards

Operations Manager
Premier Inn
Hemel Hempstead Central

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Hemel Hempstead Central Hotel

Address: Moor End Road, Hemel Hempstead HP1 1BT, England
Region: United Kingdom > England > Hertfordshire > Hemel Hempstead
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#3 Business Hotel in Hemel Hempstead
#5 Romantic Hotel in Hemel Hempstead
#6 Family Hotel in Hemel Hempstead
Price Range: £44 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Hemel Hempstead Central Hotel 3*
Number of rooms: 114
Official Description (provided by the hotel):
Hemel Hempstead Central Premier Inn is a 114 bed hotel positioned in the centre of Hemel Hempstead's business and shopping district. It has an excellent restaurant and bar which opens at 06:30am to serve full breakfast. Evening meals are served from 06:00pm until 10pm from an a la carte menu and the bar is open to residents until late. We are on excellent transport links into London, trains run from Hemel station every 20 minutes direct into Lomdon Euston and the Northern and Victoria tubelines. Parking is chargeable at £4 per night charged on arrival. ... more   less 
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Also Known As:
Premier Inn Hemel Hempstead Central Hotel Hemel Hempstead

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