As a regular visitor to the Premier Inn at Hemel Hempstead West, I felt it was time to write again to reconfirm how brilliant my favourite hotel is. Other places should take a leaf out of their book when it comes to friendliness, courteousness and customer service. The guys and gals that work here make you feel truly valued and important as a customer and to me that just makes the whole experience so much better and nothing is ever to much trouble for any of them. I arrived last night around 8.30pm and was greeted with a lovely warm smile and friendly greeting from a lovely lady called Shona (however she was wearing a name badge of Sara!!). Such a lovely person and made me feel so welcome. Had a simply gorgeous meal in the restaurant and was served by the equally lovely Cassie (forgive me if I have spelt it wrong!). A couple of glasses of Merlot and that was me ready for bed. The lovely Hayleigh was on duty in the restaurant this morning and was so welcoming and remembered me straight away from my previous visit. Lovely breakfast as always and was then time for me to leave. I will be back for sure as soon as my work takes me anywhere near Hemel West and would not even consider anywhere else. For me this is more like a small family run hotel and the service is second to none. Keep it up guys and girls, you are all brilliant and I look forward to seeing you all and staying with you again very soon
- Official Description (provided by the hotel):
- Escape to the Chilterns, an Area of Outstanding Natural Beauty, just half an hour's drive away ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Hemel Hempstead West Hotel Hemel Hempstead