Me and my girlfriend stayed here for 2 nights about 2 weeks ago now and the experiance of the manor and grounds was gorgeous, the rooms was very spacious...BUT when i checked in i was told i was to have £50 extra taken off my bank card for room service etc which we wasnt given an option of having to not pay it and we wasnt told this prior to booking which is wrong....it was a good job i had the money in the bank or we wouldnt of been able to stay. anyway upon checking we had ordered room service the night before and we was charged £4 extra for this which wasnt even stated in the information book that is in the room... anyway the bill came to £39 and i was told the other £11 would go into my bank in 7 working days which it hasnt and i phoned them up and they are refusing to give me the money back which i think is disgusting and bad business in my opinion!! ano it isnt much but it is a joke and besides the point.
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- Also Known As:
- Shendish Manor Hemel Hempstead