The drive in raises expectations which the hotel cannot match and falls well short of the basics. There is a bar area which is a just a an extension of the reception desk, very odd. As we were meeting others we ordered some drinks only to find that any draught lager or cider was at room temperature and not chilled. The Barman looked baffled and didn't even attempt to resolve the problem. We had lunch which wasn't too bad but were left completely on our own and cleared up the plates etc..ourselves. We didn't see a member of staff for about 3 hours, no word of a lie. Later on, just before our evening meal I enquired whether the draught lager situation had been resolved and was assured it was sorted only to be served the same dishwater as before. The rooms are very basic, tired, not well maintained and average at best. The doors of each room looked like they had been kicked, gouged, marked by trollies, bashed,banged and the whole place looks like a 2 star hotel dropped into lovely surroundings. Save your money and go elsewhere, almost every aspect of the hotel is wrong, there are no redeeming features and it is very badly designed and laid out. Avoid!
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- Also Known As:
- Hotel Manor Of Groves
- Manor Groves
- Manor Of Groves High Wych
- Manor Of Groves Hotel High Wych, Hertfordshire, UK