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“overstaffed and lower quality of food”
Review of The Rose & Crown

The Rose & Crown
Price range: US$11 - US$22
Cuisines: British
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: The crowning glory of Kings Langley Simply put, The Rose & Crown in Kings Langley is a fabulous village pub and restaurant serving up tasty, top-notch food alongside an eclectic range of wines and cask ales in cosy, stylish surroundings.
Reviewed 6 August 2011

We have visited the Rose and Crown on several occasions and previously found the food to be acceptable. On 4 August, we had a meal and were constantly annoyed by chattering, giggling staff standing at the bar. Up to 4 staff with seemingly nothing to do but when the pub became busy, they disappeared. We waited too long to pay for a sub standard meal. My husband had gammon which was fatty and a disgrace. My meal was congealed and the cabbage was raw. No staff were around to complain to and we will not be visiting again. On a previous occasion, we waited ages for a member of staff to appear to order pudding. When I and another customer tried to track someone down, we were spoken to quite curtly. Either too many staff or none at all - why are they not being managed including the kitchen staff who need training on quality?

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1  Thank seanjanet49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (390)
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385 - 389 of 390 reviews

Reviewed 15 May 2011

We visit the Rose and Crown several times a month, being local in the village.
The food is excellent and I've never had a complaint.
The venue is neat, clean and the decor tasteful.
Staff are friendly and it seems the problems mentioned above might have been in the early days under new management.
Well worth a visit.

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Thank GS_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2011

I understand The Rose and Crown has recently changed hands, in anycase to find out they didnt have the rib-eye on the menu which i requested, i then was hastidly pressured into choosing due to the spotty clown perched on my shoulder like a parrott.

To then find 2 hairs in the meal unwantidly requetsed was disgusting and would be quick to advise anyone else from eating in this establishment.

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1  Thank Jordy25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2011

Food was good but the service was terrible and when paying restaurant prices for mains (£10-20) I expect restaurant service!

We were left unattended for long periods, served by about 5 different people and when I tried to request the bill I was told yo hang on a minute before I even got past "excuse me".

When we did get the bill I put my card down straight away but the waitress walked off for a chat!

To sum up this could be a lovely place good atmosphere and food but let down by the staff. In my oppinion you choose to be a pub with only kitchen service but let your prices reflect the same or get some new staff and make it worth the money. Afterall eating out is about the whole package.

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1  Thank Edde4160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2017
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Thank Bruno H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Rose & Crown, responded to this reviewResponded 21 March 2017

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