From other reviews I see the current owners took over in February and they are planning a refurb. So fair enough they need time to do this and find their feet. Having said that the signs are not good. There are some simple basics that don't need time and investment that we found were not met on our recent visit.
Firstly, the welcome. There was none. No smile, or welcoming words just a perfunctory 'here is your room'. No information was offered concerning the hotel, room, dinner, breakfast. There was no information in the room.
The room needed upgrading but was ok and the bed comfortable. Although the upgrade is planned I feel some basics could be done now. A coat of paint perhaps. The TV was on a side table next to the main bed. Basically because the aerial point was behind the bed and the cable was very short. It would take no time at all and cost little to put in a longer cable to put the TV in a practical position.
We ate there and whilst it was a bit slow, considering there were only 2 other people there, that was fine. The food itself was very mixed and largely average. My wife's starter was meant to be goats cheese on crostini. It wasn't crostini, it was soggy bread. I had ribs which were lovely, the highlight of the meal. We both had baked cod with Mediterranean roasted vegetables. The cod was over cooked and dry. The Mediterranean veg consisted largely of mashed swede, not my idea of Mediterranean veg and not something to go with baked cod. I had a chocolate mousse for dessert. Whilst it tasted nice it was not a mousse. It was more like a glass full of chocolate truffle. It was rather heavy.
The waiter was a very nice young man but simply not very good at waiting. Again it was basics. Having to ask for cutlery, forgetting what had been ordered and having to return to ask again, not clearing the table in good time. For us it wasn't a problem but I can see other more demanding guests getting very irked.
The location is lovely and has potential but it needs to improve quickly else I fear for its viability.
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- Also Known As:
- Little Hallingbury Mill Hotel Little Hallingbury
- Hotel Little Hallingbury
- Mill Hotel Little Hallingbury