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“Not Cheap & Not Cheerful!”

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Premier Inn Tring Hotel
Ranked #1 of 3 Hotels in Tring
Certificate of Excellence
Oxford, England
Level 4 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Not Cheap & Not Cheerful!”
Reviewed 14 July 2014

When we arrived at the hotel the receptionist wasn't very helpful at all. Didn't show us where our room was. Just asked for my name and asked me to sign a piece of paper. Then handed me a key. The room itself wasn't clean with someone else's receipts left on the shelf and an empty nasal spray box on the floor.! The pillowcase was dirty with brown stains and the bed squeaked every time you moved!

The noise from the road outside the hotel was quite loud. The room had its windows open when we arrived and you could hear people shouting from the pub and car doors slamming. The noise was worse again by morning time.

Service at the pub for breakfast was shocking! I checked beforehand that breakfast was served until 11am. We arrived for breakfast at 10:40-10:45 and were told to sit in the corner as they were setting up for lunch and no other tables are available! The table was next to a table that had already been used and not cleaned. Someone commented that there had been a food fight!

At breakfast there was no hot water left, not croissants, no bowls, cups, teapots or glasses. I asked the waitresses for more cups, glasses and bowls and she said but we're finishing now - it was not 11am! Breakfast states breakfast until 11am!!!! I wasn't impressed by there attitude or rudeness.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stocker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Tring Hotel, responded to this review, 23 July 2014
Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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313 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • Any
English first
London, United Kingdom
Level 4 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2014 via mobile

Stayed here for four nights. Comfortable room with everything we needed. Fabulous views. Bed was really comfortable, best nights sleep in ages. The staff were all very friendly and welcoming. Breakfast and dinner just a few steps away in the onsite Beefeater. Highly recommend this Premier Inn to everyone.

Stayed July 2014, travelled as a couple
Helpful?
Thank JenGill59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stafford, United Kingdom
1 review
Reviewed 25 June 2014

This Premier Inn was well located for my trip to family who are in the RAF Halton which is only about 10 mins away. It is near a village or small town called Wendover. This is lovely and has some beautiful walks.






  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llangollen, Wales, United Kingdom
Level 4 Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 23 June 2014

My husband and I stayed here whilst attending friends' wedding. The staff were friendly and polite. Nothing was too much trouble. Provided us with taxi numbers and ran off directions to station for us. Love the notice for 'quiet zone'. The room was compact but clean and modern. The bed filled the room but what a bed! Had 2 wonderful nights' sleep. 2 firm and 2 soft pillows in room and we were offered extra towels and sheets in case we preferred to have just a sheet instead of a duvet. No air conditioning but large fan in room. Happy to replenish stocks of tea and coffee. Some road noise during day but went quiet at night. 30 mins free WiFi and then £3 for 24 hours. Would have been nice to have all free. Staff in pub next door were again friendly and helpful. Had dinner on first night and had a bit of a wait but it was very bust. Food was very good and plenty of veggie choice. Breakfasts were wonderful with all you can eat. We have never stopped at a Premier inn before but would not hesitate to recommend Tring to anyone.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2014

One night stay was extremely comfortable with everything provided that was necessary. Staff very friendly and courteous. Good breakfast Comfortable bed and choice of pillows. location was just right..

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stebbing, United Kingdom
Level 5 Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 15 June 2014

Group of us booked rooms for a 'get together'. Rooms were clean, with all requirements for an overnight stay, if somewhat 'bijou'. A little wait for our breakfast order to be taken in The Beefeater, but was tasty when it arrived. Pleasantly situated.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank WendyMHaynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bedford, England, United Kingdom
2 reviews
Reviewed 13 June 2014

Very small rooms and mattress too hard. Poor value for money!
Very understaffed at the restaurant and therefore poor service. The food was great but not the usual Beefeater portion size! We won't be staying there again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Tring Hotel, responded to this review, 19 June 2014
Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be duly followed up by Guest Relations and the Management Team at this hotel. We hope to welcome you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Tring Hotel

Property: Premier Inn Tring Hotel
Address: Tring Hill, Tring HP23 4LD, England (Formerly Travel Inn)
Region: United Kingdom > England > Hertfordshire > Tring
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Tring
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Tring Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
Nestled on the edge of the Chilterns, this rural spot is close to Aylesbury and Whipsnade Zoo. ... more   less 
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Also Known As:
Premier Inn Tring Hotel Tring
Premier Inn Tring Hotel Hertfordshire

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