I was here on business for two nights. If you read the reviews you will see that the staff are pretty quirky and when I say this what I mean is that the staff have a pretty wide range of customer service capabilities. Some staff are impressive while others are so, well, bad, that it's hard to fathom how the place runs. I liked the quirkiness for a business trip as it made it entertaining but I would have some misgivings about bringing my wife for a weekend away.
Here is just one example: they won't let you order off the restaurant menu while sitting in the pub. If you are alone on business then you really don't want to eat in a fine dining restaurant. Not a whole lot of empathy when I asked the question either - just "no, we don't allow that." There are a few of these odd interactions while you stay there. Nothing that is an affront, just not the best service.
I actually though the food was pretty good.
All in all you won't go "wrong" here. It's very quaint. And Yes, the place needs some repairs. It's satisfactory... but if you hunt around for other accommodation then you can probably do better for the money.
- Official Description (provided by the hotel):
- Pendley Manor is a Victorian Country Manor House, site in 35 acres of beautifully landscaped and wooded parkland; and is the perfect country retreat for leisure breaks, weddings and conferences. Our conference and banqueting facilities are suitable for up to 250 people, including outside catered events for up to 200 guests. Our newly refurbished rooms are offering a spacious modern style, ample natural light and in-room climate control. ... more less
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- Also Known As:
- Pendley Manor Tring
- Hotel Pendley Manor
- Pendley Manor Hotel Tring, Hertfordshire