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Very good
8 reviews
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Chalet -
2 Bedrooms, 1 Bathroom, Sleeps 4
Freshwater, Isle of Wight, England

Reviews from our community

Very good - based on 8 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Home Counties
Level 4 Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“overall it was good”
Reviewed 8 August 2016 for a stay in August 2016
person found this review helpful

We stayed here in August and overall it was good.

The wifi available is poor. It's on a pay-as-you-go basis (we assumed it was free) but it does not work all of the time and when it does it is extremely slow. I tried dealing with the internet supply company both when we were there and when i got home. But once they had my money they did not reply to text messages or to e-mails.

We found the chalet to be hot so when you opened the front door or opened a window the pulled back blinds would open again and "bang" endlessly.

There are no fans so at night you have to leave your bedroom window open but you are on a ground floor level so this is risky.

The chalet is in good order generally but we found the bottom bunk bed to have a mattress that was uncomfortable to use as the springs pushed into my wife's legs.

The road leading up to the site is not in good order so make sure your car suspension is good. It's un-adopted so it is not maintained to any real standard.

We would not go again but that's partly because we have been to all of the attractions on the island.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Liked best: The shower - quite powerful.
Liked least: the heat (no fans) and the internet problems (poor providers)
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Recommended for:
Families with young children
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Aug 2016
We are sorry that Steve and his wife's holiday was spoilt by a rural approach road and the hot weather. The other points that were raised could easily have been rectified by a call to us as our business cards and contact details are all in the chalet as we are five minutes away. Issues within our control have been noted and dealt with.
Come and visit us and see what you think! Fran and Mark.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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