We booked a room with a balcony facing the sea for 3 nights and were allocated a room on the first floor facing the noisy road and partial view of the sea, also a public footpath running below the balcony. Whenh we asked Reception for another room they replied that there were no other rooms available and this room was what was allocated to us, he was adamant and refused to do anything although there was a board outside the Hotel stating sea facing rooms were available (we paid £72 extra for the 3 nights facility, It was patently not true that there were no rooms available and the Receptionist was totally indifferent. Don't accept Room 219.
Towels in the room are not changed for the duration of your stay according to the Hotel Brochure, also you are allocated 2 tea bags in your room if you wish for more the is a charge, that is if you could find anyone in Reception to buy them !
The brochure boasts 'our restaurant benefits from breath- taking sea views from virtually every table'. Not true. We were allocated a table by the entrance as far away from any window or sea view. When asked if we could move to another table we were told they were all reserved, although there were many empty tables. Don't accept Table 20
There was such a cold and unwelcoming atmosphere in the Hotel, that we could'nt wait for our stay to end. Utter disappointment.
- Official Description (provided by the hotel):
- Albion Hotel has 40 bedrooms most with sea view balcony or patio. The hotel is situated right on the beach in Freshwater Bay, just a stones throw from the sea. We have double or twin rooms at the hotel - twin rooms offering two double beds. All of our rooms have en-suite bathrooms with a bath and shower. You can book room only, bed and breakfast or bed, breakfast and dinner. ... more less
- Reservation Options:
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- Also Known As:
- Albion Hotel Freshwater, Isle Of Wight