We haved stayed at the Seaview several times before and after a 3 year absence were really looking forward to our return visit. First we were shown to room 3 which we stayed in on our last visit, room looked slighty shabby and now rather dated, and then we remembered about the sound from the kitchen extractor, however the lovely receptionist managed to find us another room (12) which we took. However the bathroom smelt slightly damp and was very dated, the bedroom soft furnishings and carpet look as though they've been there for 20 years and the walls repainted with whatever colour was to hand. We were attending a family reunion on the island so had a light lunch which was very nice and up to standard. The 'little touchs' in the room were just as sweet as ever, a turn down service (rare these days), horlicks and mug at the bedside, slippers waiting and a daily news sheet and crossword. The young staff were delightful,and tried their best, but suffered from a total lack of training, there was only one young man looking after both bars late (sunny) afternoon on Saturday and he didn't know how to make a Pims, it took 30 minutes to get scrambled egg at breakfast on Sunday as there didn't seem to be a proper chef around and we had to have children's cartons of apple juice as proper stuff had run out. We asked to see the manager when we checked out - we were told he was in London for the weekend and there was no duty manager either - and this was the first weekend of the main summer holidays. We were told that the manager would call us today on our return - we're still waiting.Please Seaview management - get your act together, and stop liviing on past glories.
This is a disgrace at quite a high price.
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- Also Known As:
- Seaview Hotel Isle Of Wight