1. Great location in Yarmouth.
2. Amazing historic building that has been well preserved.
3. Great garden and outside space overlooking the sea.
4. Very comfy bed, lovely bedding.
5. Nice room although very small (side room woken up by bin men early)
6. The waiter who sorted out the disaster that was dinner(see below) in the absence of any management.
What's not so good.
1. Staff not interested, there is no feeling that you are staying in a hotel. The main staff are anonymous you may as well be staying in a B&B. Not that I want overbearing staff but a Good Morning or How was your day? wouldn't go a miss. Part of the problem here is that there is no real reception other than an office under the stairs, with a small desk. Don't know if it was end of Season fatigue, but shouldn't be my problem.
2. The Restaurant - we booked two nights here on the strength of the restaurant reviews. I can only imagine we had a bad day, but it was beyond bad it was an absolute shocker.
In short, I ordered the Veal rump and a fillet and my wife ordered Plaice. After a reasonable starter the Plaice came out to my wife, which was shockingly overdone. It looked like it had been poached in a water bath to an inch of its life - this was bad but worse was to follow. My veal was delivered with an explanation that only the rump was done and I would get the fillet later on a side plate when the chef was ready. I couldn't believe what I was hearing - the fillet eventually came, after I had finished everything else and it was burnt black- i.e. as black as a lump of coal, nice enough on the inside but all you could taste was the burnt meat on the outside. Until this point I would have let it go but this was appaling, I couldn't believe that a chef would consider either serving a dish in two halves or indeed releasing something so clearly burnt. I later learnt it wasn't the regular chef, which if true meant there should have been even better care by the front of house management.
3. This is really the point, it just didn't look like anybody cared or was managing the standards that many reviewers talked about and this summed up the whole experience. You just didn't feel like a guest.
The whole experience was a real let down.
- Official Description (provided by the hotel):
- The George Hotel is a 17th Century town house in the bustling village and Harbour of Yarmouth on the Isle of Wight. A Traditional environment of warmth and atmosphere is found in each individually designed bedroom. Meticulous attention to detail perfects a marriage of comfort and relaxation, and caters for your every need. All rooms offer: full room service, bathrobes, hairdryers, direct dial telephone, satellite TV. ... more less
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- Also Known As:
- George Hotel Yarmouth
- The George Hotel Isle Of Wight/Yarmouth