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“A very average stay (at an above-average rate)”
3 of 5 bubbles Review of The George Hotel

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The George Hotel
Ranked #2 of 2 Hotels in Yarmouth
Certificate of Excellence
Haute Pyrenees
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“A very average stay (at an above-average rate)”
3 of 5 bubbles Reviewed 28 July 2010

Wow, five-star prices on the Isle of Wight - must be REALLY fabulous (we thought). I hope this isn't going to sound like a nit-picking moan, because our experience wasn't bad, but when you are paying a lot of money for a hotel room, you already have a certain level of expectation, do you not?
We arrived at around 2.30pm, and were checked in for our three-night stay by a less-than-enthusiastic receptionist, who offered nothing in the way of welcome, information, or help with bags or parking. (Parking, by the way, is a good five minute walk away in the public car park on the common). The public areas are lovely, sympathetically furnished to show-off the beautiful Georgian architecture, with fresh flowers everywhere. We were shown to our room, but only to the door, and were left to our own devices.
The room itself (No. 1) was on the ground floor, comfortably, rather than luxuriously, furnished, spacious, with a king-sized bed, a nice big bathroom and a view over a small terrace, which we assumed that we had access to but didn't, because the door was locked and was for "emergency access only".
As always, the devil is in the detail, and little things let the accommodation down, e.g. there was no shelf over the basin in the bathroom so washbags ended up on the floor, the dressing table was equipped with only a small shaving mirror (useless) and there was no conveniently situated plug socket for hairdryers, etc. The bed linen was good quality but the quilt cover had a hole in it and the information pack was scruffy and out-of-date. Also, the room is overlooked by the pub across the road, and the only means of protecting your modesty is to close the curtains.
My biggest gripe with the room was the choice of artwork; a huge and horrible vaguely anatomical abstract canvas that dominated everything. Wholly inappropriate and very, very ugly.
After unpacking, we went back to reception to ask if we could get a sandwich for lunch (it was about 3pm) and were told, quite reluctantly, that they would "ask the kitchen". We decided that we would have a drink in the meantime, and found our way out into the garden, which was HEAVING with people; some eating, lots drinking, all having a very jolly time. After about 15 minutes, we were told that we could get something to eat, and were offered a choice of sandwiches, which, when they arrived, were OK, just not very exciting.
However (and this was the overriding impression throughout our stay), the emphasis seemed to be very much on the bar and restaurant crowd, rather than on the hotel guests. There isn't, for example, any priority seating - you have to take your chances. Also, it would have been nice to be able to find a quiet corner (with some sun loungers, perhaps?) to just kick-back. If such a place existed, we didn't find it, nor were we told about it.
The following morning, after a quiet and comfortable night, we went to the dining room (a very beautiful cape cod-esque space) for the eagerly anticipated breakfast (the menu in our room featured such delights as eggs benedict and pancakes), only to be told that "we haven't done eggs benedict for ages now". It's only a small detail, I know, but someone needs to update the information in the bedrooms.
Breakfast on the first morning was fine - in the absence of anything more interesting, we opted for the traditional English breakfast. However, on the second morning (Sunday), I had to send my breakfast back because of over-cooked eggs and under-cooked bacon - very disappointing. However, we had dinner in the restaurant with friends on following evening, and happily, everything was excellent; good menu and wine list, and delicious food.
Another observation is the quality of housekeeping. I notice that another reviewer mentioned the miserly supply of toiletries in the bathroom (you are provided with personal-sized L'Occitane products on day one, but these are not replaced). Also, our bed was not properly made (the quilt had been straighted, but the bottom sheet was as we had left it) and our bath was not properly cleaned each day. We were only offered the turn-down service on one day.
All in all, we were left with the impression of a very expensive and not-great-value-for-money hotel. The George aspires to be a high-quality, chic-boutique experience, but, in our opinion, is not much more than an upmarket pub-with-rooms affair. Sadly, our expectations were not met, and I would suggest that better value accommodation is to be found elsewhere on the Island.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Grockles65230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Cheshire
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 12 June 2010

Great location and despite previous negative comments on Tripadvisor re car parking, the situation on the ground is not that bad with short term and overnight parking adjacent to the hotel and long term parking a five minute walk away . The George is located right in the centre of town which makes it great for eating, drinking and shopping and yet the hotel itself is an oasis of calm and provides a great vantage point for watching the world sail by from the lawned garden and pebble beach at the rear. The accommodation and food is good albeit prices are very high and in our opinion the level of service and quality of the furnishings does not quite match the price. For example some nuts or nibbles with bar drinks (champagne and cocktails) should be an obligatory extra touch, more professional waiters and waitresses would compliment the food better than at present and a refurbishment of the common areas on the stairway and first and second floor landings is perhaps overdue. These criticisms however are minor and need to be viewed in the context of the whole which really is very good.

  • Stayed May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scacciapensieri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Notting Hill, UK
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 18 May 2010

Overall a very nice hotel but for £190 per night for a standard room I really expected a little more. The hotel was spotless and looked like eveywhere had been decorated recently. This caused it's own problem; the receptionist pointed to the stairs and said follow the numbers on the doors. Trouble was there were no numbers on the doors so finding the room was difficult and only solved when we found a member of staff to point us in the right direction. The room was very nice - spacious and well decorated but again let down by details: No hangers in the wardrobe, , no tea, coffee or minibar in the rooms, only one bedside lamp. The bathroom was ok but let down by a very poor shower (a feeble dribble). The staff were very friendly and on the whole helpful and the breakfast has to be one of the best hotel breakfasts I've had. Overall I recommend the George but don't expect the level of comfort the price suggests.

The room was a good size but

Stayed May 2010, travelled as a couple
Helpful?
Thank njwukofgb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 27 April 2010

The hotel is absolutely spotless - one of the cleanest hotels I have ever seen. The staff were very friendly, helpful and professional. The breakfasts were the best I have had in a British hotel. The quality of the food was exceptional and all cooked fresh to order. There was just the right amount of choice and you could ask for more toast and anything you wanted. There was even a cute option of boiled eggs and soldiers! The evening dinner menu was limited but offered modern but substantial cooking - we ate there 2 nights and it was lovely each time. The restaurant is modern but relaxing and looks out onto the Solent and garden. The garden stretches down to the sea and a small pebbly beach. There are tables and chairs for pre-dinner drinks. Lovely to see the sun set and then lights come on in the garden - very romantic.

The room was lovely - fresh and spotless. The bed was one of the most comfortable I have slept in - a large 4 poster with a brilliant mattress and lovely bedding. Large flat screen TV, decent wardrobe and writing desk. But no in room tea/coffee facilities -and I really do expect this these days. And very oddly, no waste bin for rubbish! But it was super clean and comfortable.

The bathroom let the hotel down. It was spotless and fresh, and there were 2 comfy towelling robes, but it was small. The shower was over the bath, the loo seat would not stay up (a real irritant for men!) and it was very close to the bath, and the plumbing a bit dodgy. While the shower had a large shower head it was not the most powerful shower I have had and the bath not the biggest I have seen. The sink was small and right up next to the wall. The complimentary bath products were Occitaine, but there was only 1 tiny bar of soap, 1 small shower gel and 1 small shampoo and we never received any 'top ups'. The bedroom was very large with some wasted space and I would have used this for a larger bathroom and spent more on the plumbings and fixtures/fittings.

The hotel is an old coaching inn and very sympathetically and beautifully restored. The main bar is gorgeous as is the lounge with open fire. The hallway and staircase is also beautiful - flagstones and wood.

As I say, the staff were great, the food lovely, breakfast absolutely sensational, bed one of the best. The cost of our room was @£270.00 per night for 2 of us including breakfast. So it isn't cheap. And I do think I just expected a bit more from my bathroom and in room facilities - tea/coffee/kettle for example - and less stingy on the bathroom products.

However, overall though this was a lovely experience, calm, relaxing and beautiful, and one I would definitely repeat and recommend. We certainly saw no other hotel as nice as this on the Island. It is quite special in atmosphere as it is upmarket but not snooty, relaxed but not full of lager louts. And there were no children! The prices mean you get a certain sort of clientele and that makes it worth it - with the addition of tea/coffee maker and more bathroom products!

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank StevenHampstead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 15 February 2010

We stayed here over Valantine's weekend and enjoyed every aspect of the hotel. Friendly and extremely helpful staff, a lovely room and a brilliant restaurant with excellent menus superbly delivered all in a romantic, stylish and very relaxed environment. Above all this was luxurious and with the high standards of accommodation, dining and service at very reasonable prices. What more could you ask for?

You reach Yarmouth easily enough on the Lymington ferry and Yarmouth is full of character and the surrounding area and coast very beautiful. Seeing the George from the outside I had my doubts but as soon as you walk into the beautiful, vast entrance hall you cannot fail to be impressed with the gentile atmosphere and real old-world character. It's almost like being on the set of a period drama. Our room (26) was simple by stylish with wood panelling, a wonderfully firm and comfortable bed, lovely bathroom and a view over the pier and the Solent. The shower wasn't great and we lacked a mirror in the bedroom but that's just being picky.

Dinner in the very stylish, modern decor dining room was a special Valentine menu: the spicy duck salad starter was simply superb, a delicious oyster amuse bouche really tasty and the wine list nonsense-free at decent prices. Breakfast was as good as it gets in any hotel I have ever stayed in. No wretched buffet, all freshly cooked and delivered with charming and attentive service at a table overlooking the Solent.

I get very depressed by how unimpressive the vast majority of hotels are now, even so-called boutique or luxury places. This is an out and out gem of a hotel and I'll be back there as soon as the opportunity arises. Above all the prices are so reasonable they are almost on the cheap side for the standards the George delivers.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Leadman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
1 review
4 of 5 bubbles Reviewed 6 February 2010

The hotel is charming and clean and the service is very good. Although we finally discovered we had been charged for 2 teas instead of just 1 that we took, the service was very good.

The room was fantastic, with giant plasma screen and a balcony with seaview. We also had breakfast and dinner and the cuisine is really good, although very spiced.

The hotel is well located with seaview and since we stayed in January it was well worth the reduced price.

Stayed January 2010, travelled as a couple
Helpful?
Thank marynami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampshire
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 24 August 2009

One of my favourite hotels - bags of history, fabulous location for the restaurant and the food is usually very good. Service in the restaurant was excellent as usual - receptionist was not as helpful. Room overlooked front street so the inevitable party outside Saltys meant a noisy evening but no ferry noise. Room was excellent - King Charles II bedroom, very clean, excellent bathroom products - all good.

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JTatHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The George Hotel

Property: The George Hotel
Address: Quay Street, Yarmouth PO41 0PE, England
Region: United Kingdom > England > Isle of Wight > Yarmouth
Amenities:
Beach Business Centre with Internet Access Free Breakfast Kitchenette Restaurant Room Service
Hotel Style:
Ranked #2 of 2 Hotels in Yarmouth
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The George Hotel 3*
Number of rooms: 17
Official Description (provided by the hotel):
The George Hotel is a 17th Century town house in the bustling village and Harbour of Yarmouth on the Isle of Wight. A Traditional environment of warmth and atmosphere is found in each individually designed bedroom. Meticulous attention to detail perfects a marriage of comfort and relaxation, and caters for your every need. All rooms offer: full room service, bathrobes, hairdryers, direct dial telephone, satellite TV. ... more   less 
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Also Known As:
George Hotel Yarmouth
The George Hotel Isle Of Wight/Yarmouth

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