The room (Mandarin) was pleasant. Found the bed comfortable, although it was a little hard. We were able to check in an hour or so early which was great. We weren't troubled by any noise as other reviewers have suggested, and we had a 2 year old with us.. She is a light sleeper and was not disturbed.
Breakfast was great, especially the full English. Piping hot and served promptly. However the food service the previous night was poor. We chose to eat in the bar and ordered as soon as the kitchen opened at 6. At 6:45 after enquiring where our food was we were told our order had not gone through, and also one of the items we ordered was no longer available. V disappointing and frustrating especially with a hungry 2 year old. We had no choice but to reorder as no other restaurants were open. Our food finally arrived at 7:25. It was pleasant enough, but the long wait had left a sour taste! No apologies either.. Hopefully this was a one off as the hotel was great in other respects
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- Also Known As:
- George Hotel Cranbrook
- The George Hotel Cranbrook, Kent