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terrie
surrey

Perfect stay. Thank you everybody.

Review of Royal Hotel
5.0 of 5 bubblesReviewed 26 Oct 2023
What a fantastic stay we had at The Royal hotel in Deal. We'll needed after hubby's knee replacement 6 weeks ago!
Ambience, food, room, staff, everything we could have asked for!
Sea front and pier view from room perfect to wake up to 😁
The town is lovely, with many other places to visit. Perfect Location on the beach front. Wonderful.
Thank you to everybody at The Royal Hotel for making our stay so special.
Terrie & Martin
Date of stay: October 2023
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviewed 22 October 2023

Paid £160 for one night, room was shabby, furniture was in poor condition, scratched, worn, knob missing. Bathroom tiles needed re grouting and had areas of mould. Bath panel had filler and cardboard protruding out, the sink plug hole was rusty. The bath enamel was damaged, with a chunk out of it. The window sills in the room had a lot of pealing paint, and had to use a folded towel to keep window open. There were black dog hairs at bottom of bed. The bed itself was very comfortable. The room was above a busy road, with no mention of this on the website. I would have expected better of a room costing this much. I told the hotel staff I was not happy, and followed this up with an email letter of complaint. But the general manager did not even respond to my complaint after two weeks.

Room tip: I would say visit the room before your stay. As the room I stayed in was very shabby.
Date of stay: October 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
2  Thank Susan M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2023

Stayed at the Royal from Monday to Saturday 9/10/23. Was welcomed by reception staff. Had a disabled room it was very spacious slight problem with dust but it was rectified immediately.
Restaurant staff ,bar staff ,housekeeping staff reception staff were amazing nothing was too much trouble. Food was lovely as was the breakfast especially porridge and scrambled eggs. Im aware the new manager Scott has taken over he is a lovely man and I think that he shall take the hotel forward . He is knowledgeable on the Royal hotel and very very helpful a lovely young man. We shall return
Sue and Cath

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Sue H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 October 2023

I stayed in Hardy room, a standard double room on the third floor. Room was large with ample storage space, a desk, 2 chairs, TV with Freeview. I liked the fact they gave me fresh milk in a thermos for tea and coffee. View from room overlooked the old town, view from bathroom looking along the beach.
The bed was large and comfortable. I had a good nights rest and enjoyed an English breakfast in the morning. Staff were friendly and helpful. Public car parking for 24 hours available outside for £9.60.

Date of stay: October 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank brancobadger
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 October 2023 via mobile

We enjoyed 2 perfect nights here in early September in a feature room. Everything was exactly as pictured on the website.
The views from the room were sensational and we enjoyed breakfast on our balcony both mornings of our stay.
The balcony has a little timed heater for the chillier evenings and we sat out both nights with a sundowner. The timer could be set for a little longer as it only seemed to stay on for a minute or so before you needed to press the button again.
Also agree with others that a fridge should be standard for a room at this price.
The team could not do enough to ensure we had everything we needed. Everyone was so friendly and helpful.
We can’t wait to go back

Room tip: Get Ringo app for the car park Don’t forget your flask of milk when you go up for the night
Date of stay: September 2023
Trip type: Travelled as a couple
1  Thank Mandyxx
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 September 2023 via mobile

A fantastic stay the room was amazing the service was the best I received in Deal. Loved the sunrise,breakfast and morning walks. We really enjoyed being at this iconic venue all staff super friendly and very polite. I would recommend asking for a sea view room

Date of stay: September 2023
Trip type: Travelled with family
Thank ALEXYPP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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