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“Good Food pity about the customer service”

The Sun Inn Restaurant
Ranked #9 of 103 Restaurants in Faversham
Certificate of Excellence
Cuisines: Gastropub
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed 18 September 2012

It was with some trepidation that I went to lunch last Monday afternoon at the Sun Inn in Faversham. My apprehension was based on previous experience as the last time I went we were turned away as we were 5 minutes beyond the lunch deadline. My husband and I were deeply disappointed as the food looked particularly good especially the scotch eggs which many, more fortunate, customers were eating with relish.

Even though it was a Monday afternoon there was a steady flow of custom. A very welcome sight in these hard times for local pubs. There is a restaurant or you can get bar meals. We went for the bar meal option. The scotch egg formed art of the The Sun Local Board which also included Ashmore cheese and Fidgit Pie. I subsequently found out that this is a traditional English dish served to workers busy in the fields.

When the waiter brought our food we were surprised at the size, they were exceptionally large. He explained that they were meant for sharing, but no one had informed us nor was there anything on the menu board to explain this. The waiter then unhelpfully commented that it wasn’t his fault as he had not taken our order. It was a remarkable display of disregard for the customer which did reinforce our previous experience of this pub.

The food itself was very good and the bread, which is baked on site, was particularly delicious. There was just far too much of it for two people. I could see why the Fidgit pie would have been a staple for the hop pickers in days gone by. The scotch egg also lived up to our expectations. It was such a shame that we had to leave so much of this wholesome fare.

The bar staff were talking very enthusiastically about the forthcoming closure of the pub as it is to be used as a film location and the staff will also be working as extras. I do hope that they make more successful actors as their skills as hospitality workers falls well below the mark.

Date of visit: September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Thank ChristineG186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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359 - 363 of 380 reviews

Reviewed 6 September 2012

The Sun Inn is well worth a visit, and if you join the birthday club you get sent a voucher for a buy one get one free main meal to help enjoy your birthday!

Date of visit: August 2012
Thank honeypotkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2012

When writing a review and giving a rating, I try to think about exactly the level of service being offered, and its value. In this case The Sun Inn offers a reasonable (not gourmet) level of cuisine in comfortable (not sumptuous) surroundings at an affordable (not expensive) price.

In each of these aims it wholly succeeds. The menu whist not massive offers a good choice of both light and more substantial dishes quite imaginatively chosen, which it more than delivers in terms of the finished, plated offering.

The decor and the furnishings are 'gastro-pub' like, exuding a comfortable, lived in aura, and the value is most reasonable and, therefore, as The Sun Inn fully delivers to what it is purporting to render, then it is right that it gets a good review and rating.

A good eaterie well worth visiting. We shall be back.

Date of visit: August 2012
    • Value
    • Atmosphere
    • Service
    • Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2012

Good and very helpful service. Very friendly staff. Good choice of reasonably priced wine and good value food.

Date of visit: July 2012
1  Thank debollaofbuxted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2012

Really good british food in a really nice setting, very relaxed and reasonably priced

Date of visit: June 2012
Thank poorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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