Came to the ice rink with a friend to discuss the possibility of having a forthcoming adult birthday gathering in the bar. The bar is pleasant, reasonably priced. Bar staff friendly & polite. Good view to watch others on the ice. Bar background music not too loud. We thought it will be ideal, can skate for a short time then go in to the bar for a few drinks. These thoughts changed when a young member of staff (Claire-on her name badge) came in
sat down discussing a future night out she was arranging. Her language was absolutely disgusting, blue to say the least. Totally disrespectful about customers, even though we could hear most of her conversation. We were going to complain at the time, but reception staff told us that Claire was the duty manager, not much point complaining about her. Not a very good example for the youngsters who are using the rink in our opinion. Have moved the party to another venue.
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