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“Skating Fun for all” 5 of 5 bubbles
Review of Silver Blades Ice Rink

Silver Blades Ice Rink
Ranked #8 of 18 things to do in Gillingham
Attraction details
Chatham, United Kingdom
Level Contributor
58 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
“Skating Fun for all”
5 of 5 bubbles Reviewed 12 May 2014

Silver Blades Ice Rink should be a destination for skaters of all levels. Having skating on a few occasions wobbling around the edges my wife and I decided to enrol in some lessons for Level 1 (beginners). Fantastic! we had a great instructor, Glynn, who was full of enthusiasm, keen to encourage us all and very good at explaining techniques. There are 6 week courses for all levels and intense courses over one week for the more impatient or those who cannot commit to six weeks. We were amazed to find the cost of lessons worked out less than just free skating! Each lesson is half an hour and you get to stay on afterwards to practice at no extra cost. All the coaches are very approachable for tips or you can book private lessons. There is a coffee shop and a bar. As you advance there are clubs for figure skating, speed skating and ice hockey. Kids will love using the 'penguins'. and there are regular penguin clubs with all manner of on ice activities. In addition for teens and above there are frequent disco evenings. As I said its a great time out for a quick 1/2 or 3/4 hour or if your energy allows for up to two hours. The coaches keep a keen eye and are ready to help when you fall over (even experienced skaters fall) and the first lessons include how to fall and get back up again. Great time out when the weather is poor. Skates and penguins can be hired. Check the website for times and prices as these vary during the week. Have fun!

Visited May 2014
Helpful?
1 Thank Andy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silver-Blades-Gil, Front Office Manager at Silver Blades Ice Rink, responded to this review, 13 May 2014
Hi Andy - Thanks very much for your review. It's wonderful to hear that you have enjoyed our Skate UK courses and visiting the rink. Over the course of the week we see hundreds of skaters from tots on Parent & Toddler sessions to teens at our discos and OAPs during the week - it's such a vibrant place to visit - so I'm delighted you enjoyed the course, and I've passed on your comments to Glyn. Thanks so much for taking the time to share them. Hope you continue to enjoy ice skating - Kind Regards - The Silver Blades Team
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132 reviews from our community

Visitor rating
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Date | Rating
  • English first
  • Any
English first
London, United Kingdom
1 review
common_n_attraction_reviews_1bd8 7 helpful votes
“Bad language & attitude”
2 of 5 bubbles Reviewed 8 May 2014

Came to the ice rink with a friend to discuss the possibility of having a forthcoming adult birthday gathering in the bar. The bar is pleasant, reasonably priced. Bar staff friendly & polite. Good view to watch others on the ice. Bar background music not too loud. We thought it will be ideal, can skate for a short time then go in to the bar for a few drinks. These thoughts changed when a young member of staff (Claire-on her name badge) came in
sat down discussing a future night out she was arranging. Her language was absolutely disgusting, blue to say the least. Totally disrespectful about customers, even though we could hear most of her conversation. We were going to complain at the time, but reception staff told us that Claire was the duty manager, not much point complaining about her. Not a very good example for the youngsters who are using the rink in our opinion. Have moved the party to another venue.

Visited April 2014
Helpful?
7 Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silver-Blades-Gil, General Manager at Silver Blades Ice Rink, responded to this review, 15 May 2014
Hi.
Thank you for taking the time to leave a review. Unfortunately, despite repeatedly asking you to confirm which day and time you visited, you cannot remember when you visited or at what time. If you are able in the future to remember, then please get in contact so we can investigate your claim. I have reviewed CCTV footage for a number of days that you think you may have visited, but so far nothing substantiates what you have written. We also advise visitors to the rink that if a matter is not to your satisfaction, speak to a staff member or manager(s) on duty who will be happy to help.
Thank you.
Silver Blades Ice Rink Gillingham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, United Kingdom
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Excellent value!”
5 of 5 bubbles Reviewed 27 April 2014

I visited the rink over Easter with my children and nephews. The lady at the till was really helpful and suggested the cheapest family ticket to buy which even included a meal deal. The choice of food was excellent we were a little disappointed they had run out of cheese in the restaurant but it was the end of the week so I guess sometimes these things happen. We enjoyed our day so much we are thinking of having lessons, we asked how much they would cost on the way out and again the lady at the till was very good at explaining the options and discounts for families. Only bad bit was the skates are not the most comfortable but great for the cost of the hire!

Visited April 2014
Helpful?
1 Thank Stanito2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silver-Blades-Gil, Front Office Manager at Silver Blades Ice Rink, responded to this review, 6 May 2014
Hi - Thanks for the review. I'd glad you and your family had fun at the rink. Ice skating is a wonderful hobby and we have kids and adults of all ages who enjoy learning to skate and practicing their new skills. Hope you continue to enjoy visiting the rink. Many thanks - Silver Blades Ice Rink Gillingham
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Level Contributor
4 reviews
“Ice is ice but the staff, Marshall's and fantastic coaches make this rink well worth the visit”
5 of 5 bubbles Reviewed 22 April 2014 via mobile

We have visited Silverblades for a number of years but have seen a positive improvement since it came under new ownership and in particular these past few months under the new management. Staff are friendly and courteous, food has improved immensely - healthy options now available and the ice Marshall's are professional, helpful caring and kind! The real gem at this rink is the calibre and quality of the coaching staff. We are so fortunate to have some of the best coaches in the country, caring and professional at all times and are a really fantastic influence on their students regardless of ability. There are regular learn to skate courses and fantastic shows on a regular basis - and all right here in the medway towns! Parking is safe and free and the location could not be better with easy access to the main routes and motorways. It is really great to see how caring and determined the new management and staff are to ensure every customer has a fantastic experience on each and every visit.

Visited April 2014
Helpful?
Thank Axis1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silver-Blades-Gil, Front Office Manager at Silver Blades Ice Rink, responded to this review, 6 May 2014
Thanks for taking the time to write a review. It's great to hear your feedback and I'm delighted that you enjoy coming to the rink. Many thanks - Silver Blades Ice Rink Gillingham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chatham, United Kingdom
Level Contributor
46 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 67 helpful votes
“Staff Quite Rude”
4 of 5 bubbles Reviewed 19 April 2014

When we arrived for a party, there were 3 members of staff at reception who turned to see us walk in then promptly ignored us!
We waited several minutes before my friend said 'Excuse me' loudly, then they thought it reasonable to ask if we needed help
The girl who took the food order was fairly polite though
Ice rink is ice - lots of penguins for those who couldn't skate and the food was quite nice
Silverblades even provide party bags so good VFM if you have a party

Visited April 2014
Helpful?
2 Thank keycamp-reveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silver-Blades-Gil, Front Office Manager at Silver Blades Ice Rink, responded to this review, 22 April 2014
Hi - Thank you for your review. I hope the party went well and that's great news that you feel our parties are value for money. We do hope that all our customers have a nice time with us, enjoy the food and have fun on the ice. I'm sorry to hear that your initial welcome at reception feel short of what we would have expected. We will be bringing your feedback to the attention of our reception staff in order to address this issue.
Many thanks - Silver Blades Ice Rink Gillingham
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