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“Not impressed ”
Review of Ellinor's Fun Drum

Ellinor's Fun Drum
Reviewed 3 January 2018 via mobile

Went there are smaller and not as busy as others as have 4, 3, 1 year old. Paid well about £20 which was ok. No receipt offered so will check bank account.

Play areas separate but no workers checking to see who was on who. I know parents have responsibilities but be nice to check now and a again. Toilets not checked or cleaned during time there. Got a meal deal for kids. Waited over hour for two burger and chips and then had to go to reception to ask to finish meal as time was up.

Under three area worse I've seen about four toys and a few padded blocks. That's creative and interesting for them.

Food doesn't need to be so expensive for quality.

Kids area ok no complaints from kids. Parking ok

Improvements: do not allow so many in for safety reasons. More toys for under 3. Check toilets. Bring prices down for food. Have other drinks for kids. I would like to see what's in the drinks rather than some watered down squash which could not be sugar free etc. More staff for busy times.

Thank Paula K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"place is clean"
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"bad reviews"
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"birthday party"
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"member of staff"
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"cheeky"
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10 - 14 of 63 reviews

Reviewed 22 December 2017 via mobile

New owners have made a make shift play area for babies/toddlers. Hard and sharp and not padded like the other play areas. Very dirty everywhere and staff were extremely rude! Food was the pits and adults have to pay to play? Never going back!

1  Thank Claire W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2017 via mobile

I came back here today 9th December 2017 with my two 10 and 8 first thing could I say please the girls and guys here this afternoon where doing a fantastic job even under Pressure there was I think there was about three birthday party’s going on this afternoon but the girls and guys kept smiling and helping the little ones enjoy there party it has been taken over and the new guys have made a bid difference to the place from proper tables and chairs the place I thought before had high standards these guys and girls have taken it to the next level so thank you guys the place is clean tidy the food is all cooked fresh at busy times yes you do have to wait for the food but so what it’s all looks great when it comes out so stop giving this place bad reviews sorry to the girls and guys I didn’t get your names today but all you deserve a BIG THUMBS UP for how much you all care about this place merry Christmas love mr cheeky in Kent x

1  Thank glennscheeky28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2017

The new management was rude, it's gone down hill!! I noticed a child was sick which no one wanted to clean up.. Very dirty place I left straight away and wouldn't return. Very chavy

1  Thank Englandland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 November 2017

I took my grandson here on Saturday afternoon, to be met with not only the fee for my grandson but also a fee for each adult to get in too! Surely this is not necessary as most adults would purchase something from the café while they watch their child play?
This seems an unnecessary charge and made the whole experience expensive, just another way for Fun Drum to make money out of parents when incomes are already tight.

Thank yhellothere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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