We recently stayed at the hotel for one night. First of all, let me say that the staff knocked themselves out to be helpful. No request was too much. This is very special in a world of hotels that have staff members unwilling or not encouraged to engage with the guests and take responsibility for making their stays memorable. Our room was spacious, but the furnishings were tired and the room dusty. The bathroom was poorly laid out for ease of use and lighting throughout the bath and bed rooms was poor. The bed was reasonably comfortable. Breakfast was very nice.
With such a fine staff, it seems that it would be worthwhile to pour a bit of money into upgrading the rooms to a new level of comfort and attractiveness. Your customers would thank you!
Don't miss the church next door for more about the story of the 'Hawkhurst Gang'!
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- Also Known As:
- Star And Eagle Hotel
- Star & Eagle Hotel Goudhurst, Kent