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“Excellent Caring Service”

Mortimers Restaurant
Ranked #4 of 137 Restaurants in Herne Bay
Certificate of Excellence
Dining options: Breakfast, Delivery, Reservations
Restaurant details
Dining options: Breakfast, Delivery, Reservations
London, United Kingdom
Level Contributor
25 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Excellent Caring Service”
Reviewed 29 April 2014

Mortimers is exactly what you want from a friendly local restaurant,and a greta place to visit if you are searching the junk and antique shops of Herne Bay.
Caring kind service, good food, and good value. It reminds me a bit of a Victoria Wood sketch. and is a bit "Cake or Pastry Madam" as the decor is the classic 50/60's original but that is a big plus point... The staff work really hard and were kind to my mum, the toastie and soup we had were great..the coffee for some reason was watery..though they have real beans.. so maybe get a barista in to give you some tips ?. .but 5 Stars Thankyou

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank dornfordyates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardBartlett65, Owner at Mortimers Restaurant, responded to this review, 4 May 2014
Thank you for your kind comments, We aim to provide a warm & friendly homely experience from our family restaurant.Comments such as yours convince us that we are on the right track.
Hope you see you and your mother again very soon.
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308 reviews from our community

Visitor rating
    255
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    11
    3
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Malaga, Spain
Level Contributor
80 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Good food Good service”
Reviewed 29 April 2014

Whenever I travel to Herne Bay I always ensure that I have at least one visit to Mortimers for Breakfast and on one occasion for Lunch. The food is all home cooked and whether its a good English Breakfast or a roast dinner you will not be disappointed. Add to that the decor, Ambiance, and friendly staff and you have the perfect place to stop and eat.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Malcolm110266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardBartlett65, Owner at Mortimers Restaurant, responded to this review, 4 May 2014
Thank you for taking the time to leave us feedback.It's always a pleasure to recieve such positive comments about the food, ambiance and service that we provide.We look forward to seeing you again next time you're in Herne Bay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Herne Bay, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Wonderful!”
Reviewed 30 March 2014

This is the second year my family have gone to Mortimers for Mother's Day lunch and it was just as wonderful this year as it was last year. The atmosphere is welcoming and the staff are very family friendly, everything my children asked for was provided with no hesitation. The service was excellent, the wait staff are friendly and efficient and the food was served quickly and hot. The portions are plentiful and the quality is right up there too. Not at all a case of quantity over quality. On the other end of the scale we have also "popped in" for an ice cream and a drink and it was equally as pleasant an experience. My daughters really enjoy going here and you are always welcomed with a smile. We love Mortimers! A family run business where you feel part of the family weather your having a 3 course meal or an a quick coffee when out shopping.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Natalierose85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardBartlett65, Owner at Mortimers Restaurant, responded to this review, 2 April 2014
Thank you so much for your positive review. It's nice to hear from customers when they enjoy our food and the atmosphere on Mothers day was just as it should be for us and so many of our customers thanked us for a nice lunch.
We look forward to you visiting us again.
Regards
Richard, Chantal and family.
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kent
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Lovely food lovely atmosphere ”
Reviewed 30 March 2014 via mobile

Really friendly family run business, good honest home cooked food at very reasonable prices. A lovely relaxed atmosphere, nothing was too much trouble for the kids all in all a lovely family meal out would definitely return.

Helpful?
1 Thank reculvergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardBartlett65, Owner at Mortimers Restaurant, responded to this review, 2 April 2014
Thank you Natalie for your positive review, we're really pleased that you had a great Mothers Day Lunch with us, we were all looking forward to Mother day in the restaurant as it's a great opportunity for famlies like ours to get together over lunch. The children were very well behaved and we're glad you enjoyed the food. It's always nice to greet our regular customers who feel so at home at mortimers.
Thanks Again.
Richard, Chantal & the family.
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Herne Bay, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“excellent restaurant”
Reviewed 11 March 2014

this is a lovely place to eat,lovely food,lots of choice,reasonable prices and fantastic service,always cheerful and cant do enough to help,this restaurant has a lovely atmosphere and i would recommend to anyone.also very child friendly with new extensive childrens menu.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank mich015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichardBartlett65, Owner at Mortimers Restaurant, responded to this review, 14 March 2014
Thank you for taking the time to give us a review, we always appreciate customer feedback.We're pleased with the new menu and by positive customer reviews such as yours we can gauge the popularity of our restaurant, menu and service. Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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