We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Conveniently situated by the A2”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Best Western Manor Hotel
Ranked #1 of 2 Hotels in Singlewell
Certificate of Excellence
Solihull
Level Contributor
366 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
“Conveniently situated by the A2”
Reviewed 16 May 2014 via mobile

Good comfortable rooms. Ask for a quiet one away from the A2 side. Easy access on and off the A2 at the Gravesend (E) exit. Staff efficient and helpful. Restaurant is windowless and serves canteen style food from warming dishes, which is ok but not what I would normally choose. Breakfast perfectly adequate.
Bluewater shopping centre is easily reached a few miles along the A2.

Stayed May 2014, travelled on business
Helpful?
Thank SolihullBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickWildeGM, General Manager at Best Western Manor Hotel, responded to this review, 9 June 2014
Thank you for taking the time to leave a review we are glad that you enjoyed your stay. It's rewarding for the team here, to receive such positive feedback, and motivates us to try to provide the perfect guest experience. We look forward to to seeing again you soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

238 reviews from our community

Traveller rating
    101
    79
    43
    10
    5
See reviews for
38
59
8
88
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
London, United Kingdom
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 9 May 2014

Stayed here on business a couple of weeks ago. The hotel was ok - old fashioned but clean and comfortable enough. Free wi-fi too. The room wasn't bad, but the bed was rather too soft for me - perhaps better than if it were rock hard however! The hotel is nice and quiet, and the noise from the road wasn't too intrusive. The food was the worst part - unfortunately it's a pretty old fashioned and uninspiring menu, & what's worse is that everything is pre-prepared and sitting under heat lamps, canteen style. This makes for dried out chicken, school-dinner style rice and soggy tasting frozen veg. The rather too-loud (terrible) music blaring out was a little unecessary too. I wouldn't eat there again - I declined to try the breakfast.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 87123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickWildeGM, Manager at Best Western Manor Hotel, responded to this review, 12 May 2014
Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations, with regards to the comfort of the mattress unfortunately this comes down to personal choice. In our Restaurant we do offer a Menu that is changed daily we are more than happy to to ask our Chef to cook an alternative meal where possible if the Menu choice does not suit. All of our Vegetables are cooked from fresh on a daily basis. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northfleet
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 23 April 2014

I use this hotel frequently and find the staff courteous and helpful. The atmosphere is conducive to a relaxing visit and the restaurant offers a good selection of food. Situated out of the town centre but adjacent to the main A2 road so perfect for business trips.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dixonmg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickWildeGM, Manager at Best Western Manor Hotel, responded to this review, 24 April 2014
Thank you for taking the time to leave a review we are glad that you enjoyed your stay. It's rewarding for the team here, to receive such positive feedback, and motivates us to try to provide the perfect guest experience. We look forward to to seeing again you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cornwall
Level Contributor
72 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 22 April 2014 via mobile

Another night away meant another BW hotel stay. Check in was smooth although no offer of a room upgrade for my BW rewards membership card. My room was on the first floor and clean and tidy with a shower that could probably remove paint at the right setting such was it's power.

I ate in the disco...sorry restaurant in the evening. Quite why they need local radio blaring out at such volume is beyond me and it didn't make for a relaxing meal. The service was good and the food average, all obviously pre prepped and heated up which didn't do it any favours.

I slept well and breakfast was a buffet affair so no dramas to be had there.

Overall a perfectly adequate business hotel in a good location for road links. If you're after something a little extra keep looking.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank noddyinnapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickWildeGM, Manager at Best Western Manor Hotel, responded to this review, 24 April 2014
Thank you for taking the time to write a review, I would like to take this opportunity to answer some of your points. We do offer room upgrades where we can but these are always subject to availability but this should have been expressed to you upon check in, so please accept my apologies for this. Regarding the music in our Restaurant we do try to create an atmosphere so when dining our guests are not sitting in silence. The concept of our Restaurant is that our Menus are changed daily so food is prepared and cooked fresh each day. I apologise again for not exceeding your expectations and hope that your next stay with us will be a more positive one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caen, France
Level Contributor
176 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 19 April 2014 via mobile

Good solid hotel. Nothing special, typical chain hotel apart from the staff. Super friendly and professional.
Nothing too much trouble and we did ask for a lot of favours. Good value for money as well.

Stayed April 2014, travelled as a couple
Helpful?
Thank ClogsinFrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickWildeGM, Manager at Best Western Manor Hotel, responded to this review, 24 April 2014
Thank you for taking the time to leave a review we are glad that you enjoyed your stay. It's rewarding for the team here, to receive such positive feedback, and motivates us to try to provide the perfect guest experience. We look forward to to seeing again you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
5 reviews
Reviewed 31 March 2014

Excellent food, friendly staff and helpful. I use this hotel all the time for Business use. The staff are always friendly, as soon as I walk in they know who I am without me telling them. Well stocked bar and excellent restaurant. Sometimes I stay on a Sunday, could do with a full restaurant then too. Other than that all is good.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank Sanjay G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickWildeGM, General Manager at Best Western Manor Hotel, responded to this review, 2 April 2014
Thank you for taking the time to leave a review we are glad that you enjoyed your stay. It's rewarding for the team here, to receive such positive feedback, and motivates us to try to provide the perfect guest experience. We look forward to to seeing again you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Singlewell
1.4 mi away
The Inn on the Lake
The Inn on the Lake
#4 of 5 in Gravesend
3.0 of 5 bubbles 471 reviews
0.0 mi away
Premier Inn Gravesend (A2/Singlewell) Hotel
1.6 mi away
Premier Inn Gravesend Central Hotel
Show Prices
Show Prices
Show Prices
12.0 mi away
Best Western Plus Donnington Manor Hotel
20.0 mi away
Best Western London Peckham Hotel
16.8 mi away
Best Western Greater London Hotel
Show Prices
Show Prices
Show Prices

Been to Best Western Manor Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Manor Hotel

Property: Best Western Manor Hotel
Address: Manor Hotel Hever Court Road, Singlewell, Gravesend DA12 5UQ, England
Region: United Kingdom > England > Kent > Gravesend > Singlewell
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Singlewell
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Manor Hotel 3*
Number of rooms: 63
Official Description (provided by the hotel):
The Best Western Manor Hotel offers first class hotel accommodation just 1.5 miles from Gravesend town centre. Its excellent location, close to Ebbsfleet International Station, makes the hotel an ideal base for getting out and about in the Garden of England' and beyond - we're just over 2 hours from Paris and 17 minutes by high speed train to London St Pancras! The hotel itself is a real gem, giving you the chance to sample semi-rural relaxation,excellent food, first-class banqueting facilities and comfortable rooms all under one roof. As a family-run hotel, you can be sure that a dedicated, close-knit staff will care as much about you as they do about the hotel itself! Come and Stay with our Family whilst away from yours. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Ebookers, Priceline, Odigeo, TripOnline SA, Traveltool, S.L.U., Hotel.de, HotelQuickly, Evoline ltd and Cancelon so you can book your Best Western Manor Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Singlewell
Singlewell Best Western
Best Western Manor Hotel Gravesend/Singlewell

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing