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“Bliss in a nut shell”

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Holiday Inn Sittingbourne
Ranked #4 of 6 Hotels in Sittingbourne
Merthyr Tydfil, United Kingdom
Level Contributor
144 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Bliss in a nut shell”
5 of 5 bubbles Reviewed 27 October 2013

Booked on line with negotiated good rate for four of us with 2 rooms. Beautiful clean hotel since restoration and new owner as I remember it in the past. Staff friendly and helpful. Restaurant first class at affordable prices. Breakfast Bar incredibly good, one of the best experienced. Only minor complaint lack of shelves in bathroom makes it a little awkward when in shower. Otherwise highly recommend and the best in Sittingbourne Town Area. Sits nicely on the A2, perfect location. Thanks for your Hospitality.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kenneth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohammed A, General Manager at Holiday Inn Sittingbourne, responded to this review, 28 October 2013
Dear Guest

Thank you for choosing to stay @ The Coniston and taking the time to give your feedback. I am glad that you enjoyed your stay at The Coniston.

I have passed on your kind comments and positive feedback to the whole team at the hotel, who work hard to ensure that all our guest leave happy

I have taken on board your very valid point regarding shelves in the bathroom and will most certainly look into making an improvement

It is very encouraging and helpful to receive comments such as these as we are the newest hotel in the area and only, just, a year old.

The team and I look forward to welcoming you back to The Coniston in the very near future

Kind regards

Mohammed Azam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

464 reviews from our community

Traveller rating
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    154
    73
    28
    22
See reviews for
68
151
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135
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (92)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Any
English first
Worthing, United Kingdom
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 25 October 2013

We visited this hotel for a weekend break, and we were not disappointed.
Reception staff were helpful and welcoming and we were very happy with our bedroom which was spacious with a very comfortable bed.
We ate in the restaurant on Friday evening and enjoyed a three course meal which included wine for a reasonable price of £39. for the two of us. The food was delicious and we were very impressed with the presentation.
All in all a lovely stay and worth a visit!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lindafromworthing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohammed A, General Manager at Holiday Inn Sittingbourne, responded to this review, 26 October 2013
Dear Guest

Thank you for choosing to stay @ The Coniston and taking the time to give your feedback. I am glad that you enjoyed your stay at The Coniston.

I have passed on your kind comments and positive feedback to the whole team at the hotel, who work hard to ensure that all our guest leave happy

It is very encouraging and helpful to receive comments, such as these, as we are the newest hotel in the area and only, just, a year old.

The team and I look forward to welcoming you back to The Coniston in the very near future

Kind regards
Mohammed Azam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton, United Kingdom
Level Contributor
243 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 bubbles Reviewed 22 October 2013

The Coniston is a modern and unusual hotel. The entrance is by a paved area which leads up to a full height glassed window reception. On an evening they have a projector which beams light around the reception area. You are greeted warmly and friendly by the reception staff who are only too happy to help. They make you feel relaxed straight away and explain the details of your booking, where your room is and what the guidelines are for breakfast etc. You make your way up in a lift and to a corridor which almost seems like an old corridor with new decor. It's almost like a building that was old but has been converted into a modern shell throughout. The rooms are spacious for the price. We had booked two standards of room. The Superior standard which had loads of space and modern furnishings and modern bathroom. Then a more standard room that wasn't quite as spacious in the bathroom or bedroom. However the decor was still nice and bedding was nice too. Breakfast was average really, the service wasn't the best because there was a coach party in who took up most of the dining room.

Stayed September 2013, travelled with family
Helpful?
Thank Simon Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohammed A, General Manager at Holiday Inn Sittingbourne, responded to this review, 26 October 2013
Dear Guest

Thank you for choosing to stay @ The Coniston and taking the time to give your feedback. I am glad that you enjoyed your stay at The Coniston.

I have passed on your kind comments and positive feedback to the whole team at the hotel, who work hard to ensure that all our guest leave happy

Thank you for your constructive feedback regarding breakfast. I am sorry that your experience at Breakfast was not as good as the rest of your stay. I have discussed this with the team with a view to improve this aspect, regardless of how busy we are.

The team and I look forward to welcoming you back to The Coniston in the very near future

Kind regards
Mohammed Azam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Level Contributor
75 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 20 October 2013 via mobile

My first contact was with Sam, reservations, couldn't do enough to help, friendly and polite. On arrival, karrina was extremely welcoming and attentive with recommendations of the area, which proved to be accurate, Rochester was a fab town full of interest, as was Canterbury, two great cities to visit. In the restaurant we was looked after by Kit, a very professional young waiter, polite, and friendly, as was all the staff we encountered. Thanks to you all for a lovely stay in your very modern and stunning room.

Stayed October 2013, travelled as a couple
Helpful?
Thank tina2460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohammed A, Manager at Holiday Inn Sittingbourne, responded to this review, 22 October 2013
Dear Guest

Thank you for choosing to stay @ The Coniston and taking the time to give your feedback. I am glad that you enjoyed your stay at The Coniston.

I have passed on your kind comments and positive feedback to the whole team at the hotel, especially the ones mentioned by name, who work hard to ensure that all our guest leave happy

Look forward to welcoming you back to The Coniston in the near future

Kind regards
Mohammed Azam
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Millbrook, United Kingdom
Level Contributor
76 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 19 October 2013

Arrived and very welcoming reception. Hotel is very different, eco friendly and very modern. Lots of free parking.
Room was very large but no daylight, although it did not feel like it. Very small window that open onto an indoor area.
Very clean and beds was extremely comfortable. (Very large)
Ate in the restaurant on the first night, was disappointed that only the pork belly was hot, my veg was only just warm also the mashed. Plates cold. Starter of seafood was excellent.
Fresh fruit platter was very good.
staff were very apologetic re the main meal, every body else food was good.
2nd night we ate in the bar area and the food was excellent, and very reasonably priced.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheila s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohammed A, General Manager at Holiday Inn Sittingbourne, responded to this review, 22 October 2013
Dear Guest

Thank you for choosing to stay @ The Coniston and taking the time to give your feedback. I am glad that you enjoyed your stay at The Coniston.

I have passed on your kind comments and positive feedback to the whole team at the hotel, who work hard to ensure that all our guest leave happy

The team and I look forward to welcoming you back to The Coniston in the very near future

Kind regards
Mohammed Azam
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
493 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 bubbles Reviewed 13 October 2013

would recommend without a doubt. Hotel is very modern - nice spec. Staff are really friendly and welcoming.
convenient location only 10-15 mins walk to the train station and main shopping area
Ideal for business travellers as hotel offers free wifi.
Breakfast was great too with cooked breakfast made to order

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cgab2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohammed A, General Manager at Holiday Inn Sittingbourne, responded to this review, 15 October 2013
Dear Guest

Thank you for your feedback. The team and I are glad that you enjoyed your stay. I will pass on your kind comments to the team as they work hard to ensure the comfort of all our guests.

Thank you for choosing The Coniston Hotel and we look forward to welcoming you back to the hotel when you are next in the area.

Kind regards
Mohammed Azam
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brentwood, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 6 October 2013

To be fair having stayed here before and enjoyed our stay but this time severely disappointed - being a social outcast (a smoker) that if you had a deluxe room you could have a smoking room therefore i booked this and paid the extra to have the deluxe room for this upon check in we were informed that the whole hotel was non smoking and had been since it opened so why exactly was i paying more for a room that was no different what so ever accept with about 10 ft more empty space with nothing in it, than the standard room we had last time, unfortunately things just went down hill from there, the room its self was very clean but sparce, the amenities in the deluxe room were very basic for example supplying a sky box which shows no more channels than the digital tv in the room (pointless!) when then discovered the air con was not working we informed reception and they were calling maintenance but no body bothered so when we returned late that evening it was still not working and now too late to do anything about it, every member of staff that we saw looked like they would rather be anywhere else other than working and had a matching attitude, after a very hot and restless nights sleep we were very much looking forward to a shower in what i must be fair and say was a nice bathroom but there was a problem dispite the booking clearly being for 2 people there was only 1 towel which would not normally be an issue as we would just call reception but no one answered the phone at all on the 4 times i called - the only saving grace to this over night stay was the gentleman who brought us room service was very polite and happy
Very disappointing for a well known chain that charges accordingly for that

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Victoria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Sittingbourne

Property: Holiday Inn Sittingbourne
Address: 70 London Road, Sittingbourne ME10 1NT, England (Formerly The Coniston Hotel)
Phone Number:
Region: United Kingdom > England > Kent > Sittingbourne
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Sittingbourne
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Holiday Inn Sittingbourne 3.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Sittingbourne Kent

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