The rooms are too small and badly set out to accommodate women and their needs for a weekend away. Miniscule clothes hanging facilities. No hooks in bathroom to hang clothes taken off. Who wants to see their loved one practice their ablutions through the opaque glass bathroom walls? One plug in large bedroom to recharge mobiles etc. Hairdryer on back wall, yards away from nearest mirror etc. Lovely rooms but very few practical and reasonable additions to make life easier. Techno windows which did not open, lights, fans etc., a nightmare so we froze some nights or cooked and became irritated by all the gadgets but no simple pleasures normally found.
We were booked for a gala dinner at 7.00 for 7.30pm with HMS Collingwood. Our first visit.
Dinner had started early, at 7.20, just as we arrived. There were insufficient tables laid out and we had to spend our special evening up a corner, detached from the other 79 members of our group which was extremely humiliating and embarrassing. If the meal had started at the stated time of 7.30 it would have been obvious and correctible that some guests had nowhere to sit with their fellow members. We were new, knew no one and spent our evening alone because no one bothered to rectify the matter and we did not know who to approach to ask for help. Very, very embarrassing and someones head should roll. They said the Restaurant Manager had undercounted the required places but it would be very much appreciated if someone from the hotel could apologise for the ruination of our Gala Evening which we travelled 200 miles from near Birmingham Airport to attend. Next. We went to the small bar to relax later. There were a few couples doing the same. However, some young people were in there being boisterous. Aged between 21 and older. The played the piano, or tampered with the piano, banging on it and generally being a pain. Their language was foul and abusive when we asked them to quieten down. We left, as did the other customers. We are off to the Best Western Royal Beach on 24 April, in Southsea, where we have stayed before. We hope it is more efficiently run and supervised than the Coniston seemed to be. Fine feathers do not make fine birds. Home comforts do, and being more aware of women guests and their needs. Please respond as I would like to hear your views too. We were attending the HMS Collingwood Association for the first time, at their invitation and stayed from Thurs3 April to Monday 7th. 4 nights. We are not very likely to return. Sorry. Too many negative events spoiled our stay. Your staff were wonderful and very attentive and helpful. The problems seem to be with the leaders. Regards, Mary and Stewart Ross.
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