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“kent long weekend visit with gardening club”

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Holiday Inn Sittingbourne
Ranked #4 of 6 Hotels in Sittingbourne
Reviewed 8 July 2014

The bedrooms are modern, very comfortable, great mattress( not soft). As I am noise averse, the front desk staff were brilliant in sorting out the perfect room for our stay. Despite there being a wedding on the Saturday of our stay and another function on the Sunday there was minimal disturbance.
Breakfast was excellent for me, Our included dinner gave a very good choice from 3 options. I really enjoyed all the evening meals.
I cannot praise the staff too highly. They sorted out any issues promptly. I must mention one young lady on Sunday night, serving on the carvery buffet, who took the time to chat to me about the Dickens festival at Rochester( which I will try to attend next year).
The hotel itself is in a very built up densely housed area. However, the hotel is great for a town
with easy access to so many interesting places to visit in Kent.

Room Tip: I like quiet so room 240 was perfect.
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  • Stayed: July 2014, travelled with friends
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Thank Karenb001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohammed A, General Manager at Holiday Inn Sittingbourne, responded to this reviewResponded 13 July 2014

Dear Guest

Thank for choosing the Best Western Plus Coniston for your accommodation needs and taking the time to post a review on Trip Advisor

The team & I were delighted to read that you had a very comfortable stay and found the food good and the staff helpful. The team strives to ensure all our guests have a great experience during their stay.

Thank you for your recommendations and we look forward to welcoming you back in the near future.

Kind regards
Mohammed Azam
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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315 - 321 of 507 reviews

Reviewed 6 July 2014

This hotel is billed as one of the best in the sittingbourne area. It is very modern and would not be to everyones taste, especially the glass walls of the bathroom. There is no privicy with this set up. The food on the night of my stay was very poor and I ended up not eating my main in the end. The waiting staff did everything they could to rescue the situation but the chef just was not up to the job, although it appears he has been there over a year already. You would think he could cook a steak and a few chips easy enough. Extra £9 for this as well.

In fairness I did not get charged for any food nor my bar bill so by way of trying to put things right they did everything they could. Thank you for your efforts.

I would suggest a better chef and this hotel could earn the title of the best hotel in the area.

Room Tip: If they have any rooms with proper walls seperating the bathroom from the bedroom go for that.
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  • Stayed: July 2014, travelled on business
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Thank FiltaGroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohammed A, General Manager at Holiday Inn Sittingbourne, responded to this reviewResponded 13 July 2014

Dear Guest

Thank for choosing the Best Western Plus Coniston for your accommodation needs and taking the time to post a review on Trip Advisor

I was sorry to hear that your dining experience was no to the standards we strive for and I have discussed your feedback with the Chef with a view to improve consistency.

I was glad to read that the staff tried to put things right before you left the hotel.

I trust we will have the opportunity to welcome you back for a better and superior experience

Kind regards
Mohammed Azam
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

Just experienced a great weekend at this Hotel with my husband, sister and brother in law. Very comfortable, clean modern room. The Staff were fantastic very accommodating friendly and nothing was too much trouble. We had fun. A great big thank you especially to Tracey, Jane and Renata for everything. We would recommend this Hotel and defiantly use again. Thanks again - The Commandos - you know who we are Tracey xxx

  • Stayed: June 2014, travelled as a couple
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Thank GRACE427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohammed A, General Manager at Holiday Inn Sittingbourne, responded to this reviewResponded 13 July 2014

Dear Guest

Thank for choosing the Best Western Plus Coniston for your accommodation needs and taking the time to post a review on Trip Advisor

The team & I were delighted to read that you had a very comfortable stay and found the staff helpful. The team strives to ensure all our guests have a great experience during their stay.

I have passed on your kind comments to all staff and especially to those mentioned by name

Thank you for your recommendations and we look forward to welcoming you back in the near future.

Kind regards
Mohammed Azam
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western GB
Thank Richard T
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Mohammed A, General Manager at Holiday Inn Sittingbourne, responded to this reviewResponded 13 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 1 July 2014

I would just like to thank all the foyer staff who were present on the 1st July 2014. I had an emergency back home and had to leave immediately, the staff were extremely helpful and prepared my bill whilst I was packing frantically. Upon arrival at the desk to pay my bill, not only was the paperwork generated but a large packed lunch for my emergency journey home was given to me and the comment was "I hope everything goes ok, here is something for your journey". It goes without saying, I was extremely impressed by the thoughtfulness of all concerned, and it was totally beyond the call of care and duty of the hotel. The staff in my opinion are some of the best I have come across anywhere in the world. As for the hotel, it was immaculate and my room, no. 237 was extremely impressive. I would have no hesitation in recommending the club sandwich as a meal and would encourage wanting to stay in the area to use this hotel. Well Done Coniston, and Thank you. M B

Room Tip: I would choose Room 237 as it was well decorated, large, light, good air con and a lovely bathroom.
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  • Stayed: July 2014, travelled on business
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Thank 777mb2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohammed A, General Manager at Holiday Inn Sittingbourne, responded to this reviewResponded 13 July 2014

Dear Guest

Thank for choosing the Best Western Plus Coniston for your accommodation needs and taking the time to post a review on Trip Advisor

The team & I were delighted to read that you had a very comfortable stay and found the staff helpful.
Sorry you had to cut short your visit and hope everything is Ok.

Thank you for your recommendations and we look forward to welcoming you back in the near future.

Kind regards
Mohammed Azam
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

Just spent the weekend at this hotel with my husband, sister and brother-in-law and what a great time we had. Our lovely room was very modern spacious and clean. But the staff really make this hotel, they couldn't be more courteous, helpful and so friendly, it was so nice that they took the time to have a chat and a laugh as well. A big thanks to you all, especially to Tracey, Jane & Renata you really made our weekend. THANK YOU from The Commando's sister.

  • Stayed: June 2014, travelled as a couple
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Thank TheHoliday6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohammed A, General Manager at Holiday Inn Sittingbourne, responded to this reviewResponded 13 July 2014

Dear Guest

Thank for choosing the Best Western Plus Coniston for your accommodation needs and taking the time to post a review on Trip Advisor

The team & I were delighted to read that you had a very comfortable stay and found the staff helpful. The team strives to ensure all our guests have a great experience during their stay and your kind words will encourage the staff further.

Thank you for your recommendations and we look forward to welcoming you back in the near future.

Kind regards
Mohammed Azam
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

Stayed here for business and was very impressed. Staff were friendly and happily helped with some last minute printing I needed. A modern hotel which had lots of space and quiet places to have meetings, and good wi-fi throughout. Very comfortable bedrooms, and a large (almost square) bed which was hard to get out of. I really liked their focus on energy-efficiency. Being a modern building I can appreciate some comments about figuring out switches in the room, but I found this easy enough to manage - once I realised the black out blinds are operated from a switch by the bed! Will definitely return.

  • Stayed: June 2014, travelled on business
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Thank alisonhairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohammed A, General Manager at Holiday Inn Sittingbourne, responded to this reviewResponded 13 July 2014

Dear Guest

Thank for choosing the Best Western Plus Coniston for your accommodation needs and taking the time to post a review on Trip Advisor

The team & I were delighted to read that you had a very comfortable stay and found the staff helpful. The team strives to ensure all our guests have a great experience during their stay.

Thank you for your recommendations and we look forward to welcoming you back in the near future.

Kind regards
Mohammed Azam
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Sittingbourne

Address: 70 London Road, Sittingbourne ME10 1NT, England (Formerly The Coniston Hotel)
Phone Number:
Region: United Kingdom > England > Kent > Sittingbourne
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Sittingbourne
Price Range: £56 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Sittingbourne 3.5*
Number of rooms: 79
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Superbreak UK, TripOnline SA, Expedia, Hotels.com, Cancelon, Evoline ltd, HotelsClick, HotelQuickly and Ebookers so you can book your Holiday Inn Sittingbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Sittingbourne Kent

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