We started of our evening at the british Raj, of which we ended up walking out of due to very poor customer service and a manager that likes to argue with it's customers.
We ended up at the empress and the service from the beginning could not have been better!
The manager greeted us with a smile, apologised there was no table for us and asked us to wait for a maximum of 10 minutes whilst he sorted the tables out, which was some within 5 minutes.
Food order was taken and on the table within 30 minutes, vast different to the British raj (they could learn a few things from the empress), all the staff were polite and the manager took time out of his evening after learning of our experience that we were ok, even spoke of his love of Sittingbourne and his family.
I will definitely be returning here again.
Top service, first class food, keep up all the good work.
Thank you for saving our night
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