I stayed at this hotel in June 2014 due to a business trip in the local area. As it was a business booking I also took advantage of the breakfast and dinner option, which makes use of the adjacent pub.
The check-in went fine, but the room was a little disappointing. It was a reasonable size and the bed was comfortable, but the room felt a little dirty and the bathroom could have done from a more thorough cleaning. Location-wise there is parking and the area seemed OK, but the hotel backs out onto a railway track with a fairly frequent train service running by. The room was double-gazed so the sound was not too bad, but the room does did not have air conditioning and it was a hot night, so I couldn't have the window open due to the train sounds. The hotel provides a desk fan, which I used, but it was fairly noisy so it took me a while to get to sleep.
In terms of the food at the pub, it was average at best. For dinner I picked the ribs and they were only luke-warm and tasted like they had been heated up from a packet. The service was also really quite terrible - there was no real direction on whether I should order from the bar or if there was table service (there wasn't), and it took a while to get served even though I was the only person at the bar at the time.
For breakfast the food was good, but the restaurant had lots of flies. I didn't notice it the night before, but it was quite off-putting. I had to swat them away multiple times. I am glad I did not pick items from the buffet bar as the flies were all over the fruit.
All in all, I have been to worse places on business trips, but I would not select this place again if I had the choice. The pub could really use a new manager who can sort out the service issues and the fly problem.
- Official Description (provided by the hotel):
- Great for popping across to Canterbury and Dover and handy for Maidstone and the Kent Downs ... more less
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- Also Known As:
- Premier Inn Sittingbourne Hotel Sittingbourne
- Premier Inn Sittingbourne Kent Hotel