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“Lovely B&B, definitely recommend”
Review of Alliston House

Alliston House
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Alliston House
Ranked #11 of 12 Whitstable B&B and Inns
Reviewed 16 February 2009

A perfect weekend stay at the Alliston. Double room was a nice size, decorated in a cosy, homely way with a comfy bed and everything you might need in terms of towels, shower gel, tea and coffee tray and good TV.
Just a 10 minute walk away from all the bars, restaurants, shops and the beach.
Cooked English breakfast is absolutely superb and served in the delightful conservatory overlooking a beautiful country garden. The two owners were friendly, welcoming and helpful. Altogether a delightful break at a lovely guest house.

  • Stayed: February 2009, travelled as a couple
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Thank floydthebarber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 - 29 of 29 reviews

Reviewed 24 November 2008

This is a very strange guest house, Although fairly well presented inside and out, it is run by two slightly offbeat old gentlemen who seem to share the running of the establishment but do not communicate with one another.
We had a reasonable room but which was extremely dusty. (to be fair i think the room had been cleaned at some stage and then been unoccupied for a few weeks).
We asked for an 0830 breakfast but and we were informed that the other person would be preparing that. However, by 0845 that next morning ther was no sign of anyone around and so we had to leave without breakfast on that day, as we had an appointment. These thing happen sometimes I am sure but there was no appology the next day and the breakfast was served in silence. Considering this place has achieved 4 stars, we were very surprised and dissappointed. this is not cheap accommodation, and at £75 per double room in mid winter, we would advise trying the many other guest houses in the area.

  • Stayed: November 2008, travelled on business
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1  Thank amesburyarcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tankerton, Proprietor at Alliston House, responded to this reviewResponded 31 January 2009

We have successfully run the Bed and Breakfast now for seven years and we are extremely proud to achieve a Four Star Silver award from Visit Britain. We are checked annually by a Visit Britain representative who anonymously books into the B&B and prepares a detailed report. We presume they check for dust! These are professional people who take pride in their achievements.
Our last certificate is dated October 2008.
Responding to the complainant, we have checked the registration form and as each guest arrives we request what time they would like breakfast, in case they have an early appointment, and place the time on the form. The time on their form states 9.00 a.m.
They did appear rather bemused on their arrival and did not converse very freely even though we always try to see if our guests require maps, details of restaurants etc.
It is strange that of all the hundreds of guests we had had over the years these are two people, amongst a few others, that remain vividly in our minds eye as we felt from the beginning that they were not at ease with the situation.
They did appear earlier for breakfast and at 8.45 a.m. as stated they said they could not wait any longer. They were offered tea and toast, as they appeared in a hurry, but stated they would have breakfast on the way. This was not mentioned in their response. At no time did they state that they had an urgent appointment.
Regarding our pricing, if the couple had investigated other establishments they would have found us not the cheapest and certainly not the dearest establishment, in view of our Visit Britain rating, in the local area. They seem rather naïve as to the cost of accommodation.
It is amazing that for their fault finding they did not book out on the first day or even the morning of the second day but stayed the full two days.
Would it not have been more advantageous to both parties if they had grasped the nettle and brought their concerns directly to the proprietors so that the situation could have been rectified.
Come along and meet these dusty, taciturn, off beat old gentlemen and see what you think.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Alliston House

Address: 1 Joy Lane, Whitstable CT5 4LS, England
Region: United Kingdom > England > Kent > Whitstable
Amenities:
Hotel Style:
Ranked #11 of 12 B&Bs / Inns in Whitstable
Number of rooms: 3
Also Known As:
Alliston House Whitstable, Kent

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