We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Terrible, rude service”

Ossie's Best Fish and Chips
Ranked #7 of 123 Restaurants in Whitstable
Certificate of Excellence
Cuisines: Seafood, Fast food, British
More restaurant details
Restaurant details
Good for: Local cuisine, Kids, Cheap Eats, Child-friendly
Dining options: After-hours, Brunch, Dinner, Lunch, Highchairs Available, Outdoor Seating, Seating, Takeout, Waitstaff, Wheelchair Accessible
London, United Kingdom
Level Contributor
3 reviews
“Terrible, rude service”
1 of 5 bubbles Reviewed 10 March 2014

I went with my family during the recent spell of good weather. There was a queue when we arrived so, following the system tried and tested in every fish and chip shop I have been in, I asked the fryer to put in two haddocks so they would be ready. A very rude man told me "not to jump the queue", which I was certainly not doing. Astounded, I waited my turn quietly. When I got to order – two haddocks and chips, also a small cod and chips for our 2-year old – I was then told it would be 10 minutes to wait. I pointed out that that was why I had asked them to put 2 haddocks in the fryer. The man again was rude to me, telling me everyone has to wait.

Realising that plenty of cods were ready I asked for cod instead. So the man threw things into the bag with such bad grace and started muttering under his breath. They also charged me for the haddock even though the cod was £0.50 each cheaper.

A terrible, rude service spoiled the food and I would recommend this place either replace their staff or learn how to treat customers.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 574Matthew_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

278 reviews from our community

Visitor rating
    182
    58
    22
    9
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Level Contributor
156 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
“Hope you are hungry.”
4 of 5 bubbles Reviewed 21 February 2014 via mobile

I visit regularly. Fresh. Good. Good value. Very generous portions. Good to get food here and sit on Tankerton Slopes nearby.

Helpful?
Thank whoamiwhereami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitstable, Kent
Level Contributor
126 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
“freshly cooked”
5 of 5 bubbles Reviewed 18 January 2014

Everything here is freshly cooked and doesnt come dripping fat or oil. Some of the best fish n chips in the area

Visited January 2014
Helpful?
Thank gas65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent, United Kingdom
Level Contributor
61 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Great fish and chips”
5 of 5 bubbles Reviewed 20 November 2013

Ate in restaurant rather than takeaway. Excellent fish and chips. Reasonably priced. Friendly service. It isn't the Ritz, it's a fish and chip shop so it gets top marks for that.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank N B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury, United Kingdom
Level Contributor
81 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 163 helpful votes
“Beat this!”
5 of 5 bubbles Reviewed 19 October 2013

We had a sit down fish and chip meal in the attached diner and it was fantastic.Quality fish cooked to order,crispy fluffy chips,delicious batter and amazing value.We ordered Haddock,Rock,chips,peas and salad and with tea it came to £13,served with a smile and eaten with big grins.Some places rely on their position in town for custom and serve disappointing food,Ossie's is the antidote to them.Superb.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Winkergeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Ossie's Best Fish and Chips also viewed

 
Whitstable, Kent
 

Been to Ossie's Best Fish and Chips? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing