I went with my family during the recent spell of good weather. There was a queue when we arrived so, following the system tried and tested in every fish and chip shop I have been in, I asked the fryer to put in two haddocks so they would be ready. A very rude man told me "not to jump the queue", which I was certainly not doing. Astounded, I waited my turn quietly. When I got to order – two haddocks and chips, also a small cod and chips for our 2-year old – I was then told it would be 10 minutes to wait. I pointed out that that was why I had asked them to put 2 haddocks in the fryer. The man again was rude to me, telling me everyone has to wait.
Realising that plenty of cods were ready I asked for cod instead. So the man threw things into the bag with such bad grace and started muttering under his breath. They also charged me for the haddock even though the cod was £0.50 each cheaper.
A terrible, rude service spoiled the food and I would recommend this place either replace their staff or learn how to treat customers.