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“Great customer care”

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Premier Inn Whitstable Hotel
Ranked #2 of 4 Hotels in Whitstable
Certificate of Excellence
Ipswich, United Kingdom
Level Contributor
383 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“Great customer care”
Reviewed 16 October 2013

I rarely review 'budget' hotel chains, as you don't expect too much from your stay and usually, everything is ok, so not worth a mention. However, the staff here deserve praise for their cheerfulness and professionalism. I asked about local restaurants and town centre parking and was given sound advice. When the taxi arrived to pick us up, the receptionist went and knocked on the first floor room door, to let us know. Credit where credit is due. Thank you.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank richard s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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670 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (145)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Cambridge, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2013

Just stayed for two nights, easy to find, plenty of parking space, staff very helpful, no noise at all, good nights sleep the beefeater next to the premier inn very good, food and breakfast was plentyful
Will stay again.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank ivanpledger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poolewe, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 October 2013

Planned to stay one night, but after seeing what was on offer in THE CONTINENTAL FOR £120, stayed an extra one. Helpful , friendly staff, spotless room, and a great bed.Despite the closeness of the roads ,no noise at all.Easy downhill stroll to the town,makes it very handy

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank pooleman41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire
Level Contributor
102 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 6 October 2013

Very good value again from Premier Inn. This is what other budget hotels should aim for.
Very friendly staff. Large, clean room with king size bed and sofa. Coffee/tea making facilities. Good size bathroom with bath (not just shower). Adjoining a beefeater pub where breakfast is served from 7 - 11 (brilliant after late starts on offer during recent trip to France). We only had Continental but was more than adequate and again very pleasant staff.
Very close to Whitstable which we visited for the evening as this was just a stop over for us returning from France.
My only comment would be please offer free wi-fi but 30 mins was ok on this occasion.

Room Tip: A room on car park side as quieter.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cheshireangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 October 2013

Very good hotel,good position,however near two major roads could therefore a lot of traffic .Used Beefeater good value (remember loyalty card).near enough for Canterbury and Whitstable.Good local bus service to Canterbury and Whitstable from just outside hotel.


  • Stayed September 2013, travelled with family
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Helpful?
Thank pettitfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Watford, United Kingdom
Level Contributor
120 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 20 September 2013

Stayed here as we had got a reasonable deal by booking in advance,on the no refund deal.Had a good clean room 136 which had very distant sea views,which is the furthest from reception.The hotel is ideal to visit whites table,Herne Bay and Canterbury.The Beefeater pub next door serves breakfasts and evening meals,which we did use.But there is a large tescos about a mile or so along Thanet way towards Herne Bay where cheap breakfasts are on offer,petrol and other supplies.Buses run every 15 mins into Whitstable from outside hotel.Tourist tip,if you are driving into harbour fish market area, park in town centre, a short walk away and much better value parking£1.20 for an hour and a half as opposed to £3 in harbour,200yds away.

Room Tip: Ask for a quite room on Beefeater side of building, which is on opposite side of hotel away from ma...
See more room tips
  • Stayed September 2013, travelled as a couple
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Helpful?
2 Thank Don D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 September 2013

as true as the lenny henry advert king size bed.......an beautiful clean and sparkling bathroom.....and the breakfast is amazing was set up for the whole day yummmy....... will stay there again when we are in whitstable

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jackie-joey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Whitstable Hotel

Property: Premier Inn Whitstable Hotel
Address: Thanet Way, Whitstable CT5 3DB, England
Region: United Kingdom > England > Kent > Whitstable
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Whitstable
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Whitstable Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
Near the popular harbour town of Whitstable, with its fresh sea air, beaches and great fish and chips ... more   less 
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Also Known As:
Premier Inn Whitstable Hotel Whitstable
Whitstable Premier Inn
Premier Inn Whitstable Hotel Kent

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