We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic stay, great facilities lovely staff! ”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Last Drop Village Hotel & Spa
Ranked #1 of 1 Hotels in Bromley Cross
Reviewed 27 April 2014 via mobile

This is the 3rd time I've started in this hotel for a variety of reasons. This time I stayed over the Easter weekend, and when you compare to say a premier inn the price is amazing, £188 for two nights two breakfasts and full use of the facilities! All the rooms are comfortable and spacious, the executive rooms are huge! The breakfast in the morning is very tasty also, nice choice of fresh fruit yogurts and pastries with cereal and a very tasty hot breakfast. The bar I found to be pretty expensive but you don't mind paying it really! The receptionists are all great and nothing is too much for them! A special shout out needs to go to jane in the spa facility reception, just speaking to this lady makes you smile! Always friendly, happy to help or just have a general chat. All in all it's the perfect hotel and get away. Definitely be going back again and again!

Stayed: April 2014, travelled as a couple
1  Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h6634_om, Operations Manager at Last Drop Village Hotel & Spa, responded to this reviewResponded 1 May 2014

Dear Mark G

Many thanks for taking the time to review your recent stay with us.

I am pleased to read you are becoming a regular visitor and I hope this will continue in the near future.

Our team will be equally pleased and encouraged by your review.

I hope we will see you again soon.

Kind Regards

Jayne Riley
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,674)
Traveller rating
Traveller type
Time of year
Language

1,026 - 1,032 of 1,674 reviews

Reviewed 26 April 2014 via mobile

Wel after readin some of the negative reveiws i can say this hotel is lovely staff from start to end were lovely facilities excellant! Food cooked to liking everything great with a lovely atmosphere well done all staff xxx carol and chrissy xxx

Stayed: April 2014, travelled as a couple
Thank Chrissie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h6634_om, Operations Manager at Last Drop Village Hotel & Spa, responded to this reviewResponded 1 May 2014

Dear Carol & Chrissie

Thank you kindly for leaving such a lovely review of your recent visit to us.

It is a pleasure to share your feedback with the team and I hope we will welcome you again very soon.

Kind Regards

Jayne Riley
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

I got married here last week and I can do nothing except sing the hotels praises. The staff clearly knew exactly what they were doing because if anything went wrong we were completely unaware, and they were very helpful to me, my now husband and all of our guests and nothing was too much trouble for them at all.

The food when we came for our menu tasting back in February was beautiful but somehow it was even better on the day its self!

The grounds themselves are just stunning in general and it is a very quirky hotel. Every one of our wedding guests at one point or another told us how much they loved the hotel and how beautiful they thought it was and that they thoroughly enjoyed themselves. A few of them even enjoyed a lovely swim in the indoor pool and relaxed in the infinity pool the next morning with us.

We would also like to give a special mention for how fantastic Dominic was. This guy looked after me from the moment i arrived at the hotel right up until the moment we went to bed. This lad well and truly deserves a gold medal for the way he made sure everything ticked over and was perfect for us. He did a fantastic job and we cant thank him enough.

It's safe to say we had a brilliant time and cannot wait until our 1st year anniversary because i can guarantee there is only one place we will want to spend it, and that will be here.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cat10210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h6634_om, Operations Manager at Last Drop Village Hotel & Spa, responded to this reviewResponded 1 May 2014

Dear Cat10210

Many thanks for giving us such a delightful review following your wedding with us.

Our team work very hard in the preparation, planning and deliverance of what is the most important day of our guests lives and I am thrilled to share your comments with the whole team.

Dominic is especially thrilled with his personal mention and it will act as great encouragement for him and the rest of our team in the future.

We hope to welcome you again very soon and congratulations to you both!

Kind regards

Jayne Riley
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014 via mobile

You will not be disappointed beautiful place the spa was fantastic food was brilliant .the Hotel was clean and spotless . And most of the staff was helpful . Go on treat yourselves. The restaurant was top-notch on the restaurant manager should give yourself a big pat on the back and to is staff big thank you

Stayed: April 2014, travelled as a couple
Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h6634_om, Operations Manager at Last Drop Village Hotel & Spa, responded to this reviewResponded 1 May 2014

Dear Stephen C

Thank you for reviewing your experiences of our Hotel.

We work very hard to deliver the highest levels of service and your review will prove very encouraging to us all.

We look forward to welcoming you third time round!

Kind Regards

Jayne Riley
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014

Went to tea room at short notice for afternoon tea having had to cancel another booking elsewhere. Sandwiches were excellent and cakes very enjoyable. The children’s meals were of good quality and delivered plenty of food. All the prices seemed very reasonable and the service was good.

The setting is good, both inside and around the complex itself. All in all a good venue for a drop in meal

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Thank gull44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h6634_om, Operations Manager at Last Drop Village Hotel & Spa, responded to this reviewResponded 1 May 2014

Dear Gull44

Many thanks for reviewing your recent visit to our tea room.

We have recently introduced some new dishes on to our tea room menu and the childrens meals and daily specials are part of those changes.

I'll share your comments with our team who i'm sure will be encouraged by them.

Hope to see you again soon

Regards

Jayne Riley
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

We like it here. Its a relaxed place with good bars, comfy rooms, nice restaurant, a spa, treatment rooms and some great walks behind the hotel. It has everything we enjoy for a getaway. We got a very reasonably priced Spa Sunday voucher which included evening meal, spa and breakfast. We will definitely come again!
However, for the fussy ones out there who love to complain, I could suggest some improvements so that the hard working staff can be appreciated to the full - management take note...
Beds - buy some quality, firm mattresses for the old crocks like us. The staff should be trained to ask regarding this at booking and rooms matched accordingly. I phoned, but there was no 'bad back' option.
Spa - have a regular cleaning day for the Jacuzzi to get rid of the mould on the edges. Also give the roof above a refurb (wooden sauna type look or mosaic tiles would be good - at the moment the chipped paint isn't great). The plastic curtains need replacement as they were grubby.
Treatments - I paid for an Indian head massage which was not very good. It was a light facial and some half hearted messing about - it should have been a skilful manipulation of the scalp muscles and stimulation of the hair roots. My scalp should have been tingling afterwards but wasn't so probably won't have that again. The girls probably need better training.
Also, I spoke to a lady with an accent back in March and carefully booked a full body massage for my partner. She didn't listen properly and only booked him for a neck, back and shoulders. We received no apology and the pleasant chap on the desk did not take any responsibility on behalf of the management for the error. That made me feel responsible and I shouldn't have felt like that. Staff need to understand that customers don't say things like that which are untrue - better customer service training needed. We just got on with it though and didn't let it spoil our stay. But my partner's a lovely chap who works very hard and he deserved his full massage really.
Finally - the bar prices are too expensive. If they lowered them I'm sure they would get more business from the nearby nice looking estate. We only had one because of the price. Buyers psychology - people actually spend more if they don't feel they are being charged unfairly - ergo happy customers, happy management and staff. Here endeth the lesson!
None of this spoiled our trip but I hope the management take note and sort these things out, then their business will rocket, I guarantee it.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank J R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h6634_om, Operations Manager at Last Drop Village Hotel & Spa, responded to this reviewResponded 1 May 2014

Dear J R

Thank you for your detailed review of your recent visit to us here at the Last Drop Village.

I will share your comments and thoughts with our team and I hope we will see you again in the future.

Kind Regards

Jayne Riley
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2014 via mobile

I came here for a relaxing vacation over the half term hoildays but was met with staff who were very rude and selfish. The toilets stank of wee and poo. I will not be returning as I didn't feel that the hotel offers good value for money.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Melissa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h6634_om, Operations Manager at Last Drop Village Hotel & Spa, responded to this reviewResponded 22 April 2014

Dear Melissa P

I am sorry to read your review of your visit to us.

Please be assured we take all our guest feedback very seriously and I will investigate your comments as a matter of urgency.

Kind Regards

Jayne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Bromley Cross
6.5 mi away
Mercure Bolton Georgian House Hotel
2.7 mi away
Holiday Inn Bolton Centre
5.5 mi away
Bolton Whites Hotel
Bolton Whites Hotel
#2 of 13 in Bolton
1,277 reviews
Show Prices
Show Prices
Show Prices
12.2 mi away
King Street Townhouse
King Street Townhouse
#1 of 120 in Manchester
677 reviews
15.5 mi away
The Normanhurst Hotel and Restaurant
16.2 mi away
Best Western Manchester Altrincham Cresta Court Hotel
Show Prices
Show Prices
Show Prices

Been to Last Drop Village Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Last Drop Village Hotel & Spa

Address: Hospital Road, Bromley Cross, Bolton BL7 9PZ, England
Region: United Kingdom > England > Greater Manchester > Bolton > Bromley Cross
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Bromley Cross
Price Range: £63 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Last Drop Village Hotel & Spa 3*
Number of rooms: 131
Official Description (provided by the hotel):
This 3 star hotel is a collection of converted 17th-century farmhouses with 131 rooms, located on the edge of the Pennine Moors. Ideal for visiting Manchester, Bolton, Preston, Blackpool, Haydock Racecourse, Chester Zoo or the nearby Ribble Valley. 25 min from Manchester city centre and close to major road networks. Self contained conference centre accommodating up to 700 delegates. Courtyard Restaurant, Courtyard bar, Tea Shop, and Village Spa including indoor pool, technogym, sauna and beauty rooms. 24 hour room service, free parking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Lastminute, DerbySoft Ltd Shanghai HQ Supplier Direct, Expedia, TripOnline SA, Hotels.com, Ebookers, Cancelon, HotelsClick, 5viajes2012 S.L., Evoline ltd and HotelQuickly so you can book your Last Drop Village Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Last Drop Village Hotel And Spa
Mercure Last Drop Village Hotel Bolton
Last Drop Village Bolton
Last Drop Hotel Bolton
Accor Last Drop Village Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing