This hotel is nothing but an assault course for your legs and arms, lugging up and down seemingly endless flights of stairs. No lift anywhere within the building means that there is a tortuous system of access to any part by stairs. The 'special requests' slot on the booking form was so obviously a waste of time too. We had heard that it was best to have a room as far from the function room as possible and where were we? As near as it could be, so near in fact that our bedroom window was three feet away from its brick wall - no view- just the brick wall making the room dark at the height of day. The room itself was perfectly adequate until we realised that backing on to it were the public toilets for the function room. Worse was to come - there was an ABBA tribute night to follow. The next morning (after returning our nicely served but quite cold cooked breakfast) we requested a change of room. This was arranged to our satisfaction but we then had to wait most of the morning until we could physically move our things. No offer of moving them for us, or storing them somewhere until they could be moved so we just sat waiting for nearly 2 hours! Out of the frying pan into the fire- sadly we seemed to have a herd of elephants in the room above us, permanently on the move for most of the evening then returning at 3am to wake us up never to return to sleep. This had been achieved with some difficulty in the first place since it was the worst bed we have slept in for a long time. The initial sight of a four poster so-called 'bedroom suite' to compensate for our mis-booking was soon replaced by aching limbs from tossing and turning on this ancient mattress. Then for some mysterious reason the TV switched itself on and off for about 30 seconds. Needless to say, we were first down for Sunday breakfast and out of there!
- Official Description (provided by the hotel):
- Once the private home of a wealthy local tea merchant, The Oaks Hotel has been restored preserving the grand feel of a bygone era. The lounge area is dominated by a 25ft high stained glass window depicting the story of Abraham Althams life and work in the Burnley Area. ... more less
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- Also Known As:
- Best Western Oaks Hotel & Leisure Club Burnley, Lancashire