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Best Western Higher Trapp Country House Hotel
Ranked #1 of 6 Hotels in Burnley
Certificate of Excellence
Reviewed 19 July 2014 via mobile

My family live in Lancashire, so when we travel to see them we normally stay overnight in a nice hotel.
We've stayed here on numerous occasions and I absolutely love it! I love the size of the rooms, the staff are always lovely and the breakfast is superb!
But I do think it's time for a revamp! The rooms are beautiful but so outdated! And our room we stayed in on this occasion was absolutely freezing, the radiator was temperamental and although it did eventually warm up, we sat in front of the tiny heater trying to take the chill off for a while!
It's a lovely place, but could be even nicer!

Stayed: December 2013
Thank Lizzie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maxine W, General Manager at Best Western Higher Trapp Country House Hotel, responded to this reviewResponded 1 September 2014

Thank you for review and kind words about our staff and the food. We are always updating and you may find some changes on your next visit.

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Reviews (801)
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620 - 626 of 801 reviews

Reviewed 18 July 2014

Excellent staff on reception, lovely views, clean large room, free wifi - and all for less than £50. Would definitely stay again. Visited a local pub in higham called Four Alls and food was lovely. Plenty of parking.

Stayed: July 2014, travelled as a couple
Thank PBJ77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maxine W, General Manager at Best Western Higher Trapp Country House Hotel, responded to this reviewResponded 1 September 2014

Thank you for your lovely review. I am delighted you had an excellent stay with us.

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Reviewed 17 July 2014

Business trip yet again. This place was an absolute gem! Inside the rooms are stunning - loads of carved wood and leather chairs. The rooms were great - I couldn't fault a thing. I would love to go back with the Mr - it was a beautiful place and would be very romantic. The food was brilliant too and the staff couldn't be more helpful. A +++ hotel

  • Stayed: March 2014, travelled on business
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Thank Susie1266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maxine W, General Manager at Best Western Higher Trapp Country House Hotel, responded to this reviewResponded 1 September 2014

Thank you for kind words about us and our hotel. I hope you will return in the near future perhaps with the Mr!

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Reviewed 7 July 2014

We chose this hotel as the venue looked stunning.Was not disappointed.The hotel staff were first class, and nothing was too much trouble. The room was comfortable and peaceful.The food and service, both morning and evening was excellent.Compliments to the chef.
Our experience from check in to check out was very good.The reception staff were friendly,helpful and professional.Will definitely recommend.

  • Stayed: July 2014, travelled as a couple
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Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maxine W, General Manager at Best Western Higher Trapp Country House Hotel, responded to this reviewResponded 1 September 2014

Thank you very much for your delightful review, I have passed your compliments on to all departments. I look forward to your next visit to our hotel

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Reviewed 6 July 2014

Great stay at this hotel. Staff were very helpful and accommodating in meeting my needs. Comfortable bed, clean and spacious room. I stayed here for 4 nights and being away from the main roads it afforded me the peace and quiet to complete my work in the evenings. The food served by the restaurant was to a very good standard and was delicious and at an affordable price. All staff were friendly in the restaurant and were very efficient.
Thank you for such a lovely stay.

Room Tip: Little house away from the main hotel is excellent
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  • Stayed: June 2014, travelled on business
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Review collected in partnership with this hotel
Thank HSMan2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maxine W, General Manager at Best Western Higher Trapp Country House Hotel, responded to this reviewResponded 1 September 2014

Thanks for the lovely comments about our hotel. The Parker Lodge is an ideal part of the hotel for quiet break.

Please come back again soon.

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Reviewed 3 July 2014

This was our second visit to this hotel. Rooms are good with comfy beds and the staff are excellent - friendly, cheerful and efficient. We had both breakfast and dinner and enjoyed the food - the dinner menu has a varied content and all the food was well-cooked. I would definitely recommend this hotel.

Room Tip: The Annexe is quiet with modern decor, while the rooms in the main house are more traditional but co...
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  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Margaret W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maxine W, General Manager at Best Western Higher Trapp Country House Hotel, responded to this reviewResponded 5 July 2014

Thank you for taking the time review our hotel. I am really pleased to see that this was your second visit and that you enjoyed it just as much.

I will pass your comments on to the chef as feedback is very important to all staff.


Kind Regards
Maxine Walsh
General Manager

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Reviewed 1 July 2014

We chose this beautiful hotel as it had a fantastic wedding package, and was beatiful inside and out for our wedding pictures. From the moment we chose the hotel both Jamie (wedding co-ordinator) and Maxine (general manager) were absolute stars and dealt with every aspect of our requests with a friendly professional manner. They made our day perfect. The bride stayed over the night before the wedding with her bridesmaids and they were treated with exceptional care even though there was a school prom on at the hotel and they were very busy. The day itself was expertly co-ordinated with the amazing waiting on staff and everything went without a hitch. The wedding breakfast was commented on by everyone about how tasty it all was. The turn-a-round from day to evening was done in such a quick time that hardly anyone noticed, which again was testament to all the staff. Our 4 poster bed in the room just topped off a perfect day. We cannot recommend the hotel enough, from the stunning grounds,amazing interior or unbelievably helpful staff, which came together to make our special day even more so. Once again a huge thank you to Jamie and Maxine for all there help and all the staff behind the scenes who made it so special.
Graham and Velda
(Mr & Mrs Lancashire)

Room Tip: Room 5 the bridal suite with the 4 poster is excellent with great views of the garden.
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  • Stayed: June 2014, travelled as a couple
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1  Thank Graham L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maxine W, General Manager at Best Western Higher Trapp Country House Hotel, responded to this reviewResponded 5 July 2014

Dear Mr/Mrs Lancashire

Thank you for your very nice review and all your kind words.
It was a pleasure to work with you throughout all your arrangements.
I am very pleased that you enjoyed every aspect of your day and I hope to see you on your one year anniversary.

Warmest Regards

Maxine Walsh
General Manager

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Additional Information about Best Western Higher Trapp Country House Hotel

Address: Trapp Lane | Simonstone, Burnley BB12 7QW, England (Formerly BEST WESTERN Higher Trapp Country House Hotel)
Region: United Kingdom > England > Lancashire > Burnley
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Burnley
Price Range: £58 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Higher Trapp Country House Hotel 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
Best Western Burnley
Burnley Best Western
Best Western Higher Trapp Country House Hotel Burnley, Lancashire

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