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“Lovely nights stay”

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Premier Inn Burnley Hotel
Ranked #2 of 7 Hotels in Burnley
Weybridge, United Kingdom
1 review
“Lovely nights stay”
5 of 5 bubbles Reviewed 15 November 2013

When we checked in the young lady was very helpful and swift at checking us in with no problems at all, explained everything there is to staying at a premier inn, good food at the resturant - dinner & breakfast. The gentleman who manned the desk in the evening, was very welcoming as we came in and reminded us to help ourselves to tea and coffee bits to top up our room.
Would stay again definately

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindsay R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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412 reviews from our community

Traveller rating
    215
    139
    39
    9
    10
See reviews for
120
121
32
74
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Burnley
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 7 November 2013

Very friendly, and very cheap at their best offers. I initially marked down on the fact that in four days they did not realise we were only two and didn't need two extra beds.
The food is aimed at the family market. Two adults and four children can have a full breakfast for £16.50, - the same as two adults would pay? Perhaps that marks the target?

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peanhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 28 October 2013

We were very disappointed when we visited this hotel in our home town. We now live in Australia and are used to much better accommodation.
Staff not very attentive especially security when we came back late, no check.
Pathetic shower which was inaccessible for older people, no hand rails. Torn sheet, lumpy bed, kettle not working and kettle base screwed down

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Vera H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Burnley Hotel, responded to this review, 5 November 2013
Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important to us as we endeavour to improve standards and meet all our customer’s needs. We hope to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newmarket, United Kingdom
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 22 October 2013

Hi stayed 2 nights in October. Turned out to be a perfect location for our needs, usual clean & comfortable room. On arriving after a terrible journey we were greeted with very friendly staff. The reason for only 4 stars was that full english breakfast on our first morning wasn't up to the usual standard, simply lacked colour, looked reheated & the biggest sin the poached eggs were 'Hard'. Never had any major complaints about breakfast before at previous Premier's we had stayed at. Yet the second morning for breakfast even though they were late opening due to some fault, we were happily surprised & the breakfast was excellent. So no complaints. All the staff were very friendly & helpful. We had also enjoyed a very good value evening meal in comfortable surroundings. So perhaps the morning with the 'the hard poached eggs' was not the 'usual' lets say.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joe2cool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 21 October 2013 via mobile

Stayed here for 2 nights to see family in the area. Situated in a quiet area, nice clean,comfortable rooms,the staff were so helpful if we wanted extra pillows tea coffee etc any time of night reception would get them. We had breakfast at The Queen Vic next door the staff were brilliant, for £8.25 you get cereals muesli porridge full cooked breakfast,croissants, muffins,juice tea and coffee brilliant value will def be staying again!The beds are so comfy and you sink into the pillows bliss :-)

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tizwazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burnley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 7 October 2013

stayed in burnley premier in and my goodness the bed bed was like concrete the room was too hot, banging doors early hours, certainly not a goodnight sleep. When your 8 months pregnant this is not what you need


  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank 969gemmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Burnley Hotel, responded to this review, 8 October 2013
Thank you for reviewing your recent stay at our hotel. At we always strive to provide customers with a comfortable stay, and I apologise that on this occasion we failed to provide this. Please email your details to talktous@premierinn.com and we will follow this up with the Management Team. Your feedback is very much appreciated and we look forward to welcoming you back to in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berkshire, England
Level Contributor
106 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 6 October 2013

I've stayed at this hotel for business and leisure reasons on a number of occasions and it's always very welcoming and spotlessly clean. In an oasis next to a pleasant park with lots of greenery around and if you're lucky & the weather's good it has some outside space. Most recent visit we got the rooms for £29 which is a steal even for Burnley. Queen Victoria pub next door is OK for budget food. The staff were all very pleasant and helpful but the food was definitely at the "budget" end - not a problem if that's what you want but could easily be improved without putting the price up massively.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank merv1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Burnley Hotel

Property: Premier Inn Burnley Hotel
Address: Queen Victoria Road, Burnley BB10 3EF, England
Region: United Kingdom > England > Lancashire > Burnley
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Burnley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Burnley Hotel 3*
Number of rooms: 67
Official Description (provided by the hotel):
You're in a winning position for the town centre at the Premier Inn Hotel Burnley - not to mention handy for local business parks, as well as Blackburn, Blackpool and Preston. And with Burnley FC's Turf Moor ground just under a mile away, there's Premiership soccer on your doorstep too. Plan your visit so there's time for temptation at Charterwalk Shopping Centre. Or forget about time altogether at the annual Burnley International Rock and Blues Festival. And if it's wild moors that beckon, take a hike on nearby Pendle Hill, before dinner in the Brewers Fayre restaurant and a great night in your comfy bed and spacious room. Directions Exit M65(J10) follow the signs for Burnley Football Ground (Turf Moor). Turn left at the traffic lights, before the football ground onto Belvedere Road. The hotel is 1/2 miles on the left off Queen Victoria Road. Next to Queen Victoria Brewers Fayre. Directions: Exit M65(J10) follow the signs for Burnley Football Ground (Turf Moor). Turn left at the traffic lights, before the football ground onto Belvedere Road. The hotel is 1/2 miles on the left off Queen Victoria Road. Next to Queen Victoria Brewers Fayre. ... more   less 
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Also Known As:
Premier Inn Burnley Hotel Burnley
Premier Inn Burnley Hotel Lancashire

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