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“BROKEN PROMISES”

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The New Boston Hotel
Ranked #1 of 1 Fleetwood B&B and Inns
Certificate of Excellence
Swindon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“BROKEN PROMISES”
Reviewed 2 June 2011

Due to a mis-understanding with the keys I had no other choice than to spend the night sleeping on the floor in my friends bedroom. In the morning the owners PROMISED that they would send me a refund. Alas several weeks later, several E-mails and letters - NOTHING. Also a note of concern is that this medium sized hotel has absolutely no one available on site during the night - Goodness knows what could happen in a real emergency.

  • Stayed May 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Wiltslad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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114 reviews from our community

Traveller rating
    66
    18
    4
    11
    15
See reviews for
34
26
5
14
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Glasgow, United Kingdom
1 review
Reviewed 23 March 2011

the room was freezing cold, the small electric radiator did not work, one wall in the bathroom was covered in black mould, which stank. the food was ok, quite small portions though.

  • Stayed November 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank urbanspaceman116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BostonHo, Owner at The New Boston Hotel, responded to this review, 18 June 2013
We are aware this is an old review but wish to ask any unhappy guests to hopefully try our hotel in the future.
We have undergone a major refurbishment and would say they would be pleasantly surprised by our work.
The restaurant menu has also improved dramatically as we always take on board feedback from guests whether they are unhappy or happy as they are very important to us.
We hope to see you in the future and we will endeavour to make your stay as comfortable as we can.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 November 2010

Stayed at this hotel with family last week. Excellent location on the seafront of Fleetwood. Rooms were clean, clean towels were provided daily if required, excellent breakfast and good value for money. The restuarant is open for meals during the evening - delicious, tasty food at good prices. The staff are friendly and nothing was too much trouble for them.

  • Stayed November 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank beccasmith83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The New Boston Hotel

Property: The New Boston Hotel
Address: 41-43 The Esplanade, Fleetwood FY7 6QE, England
Region: United Kingdom > England > Lancashire > Fleetwood
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Fleetwood
Price Range (Based on Average Rates): £
Number of rooms: 24
Official Description (provided by the hotel):
The hotel is set on the seafront at Fleetwood overlooking the Wyre Estuary with panaromic views across Morecambe Bay to the hills of the Lake District.The Hotel has undergone a major refurbishment project in 2013. It is open all year round and has 24 tastefully decorated bedrooms which includes a brand new Bridal Suite all of which have en suite facilities.All rooms include tea/coffee making facilities, courtesy trays, flatscreen tv's, freeview channels, direct dial telephones and complimentary Wifi access.There is a very modern and comfortable bar and lounge area for all residents and a large restaurant which also opens to the public with a wide variety of meals cooked by our full time chef.A swimming pool, gym and leisure centre is opposite the hotel aswel as a lynx 18 hole golf course.Tram and bus stops going into Blackpool are within 5 minutes walking distance are very frequent. ... more   less 
Also Known As:
The New Boston Hotel Fleetwood, Lancashire

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