We stayed at this hotel at the weekend as we had a party in the area on Saturday evening. When we arrived one of the rooms we had booked had a terrible smokers smell and we couldn't have stayed in there all night.The young girl on reception said it was non smoking hotel but did come up and agreed with us that it smelled like somebody had indeed been smoking so she moved us to a smaller room. I would have thought there would be an inspection of rooms after cleaning or a cleaner would have picked up the smell and alerted management. The room we were put in seemed fine and on a positive note there is free wifi which worked very well and is a real bonus. When we used the shower however it was clear it had not been cleaned well as there was a very long red hair on the tiles ...very off putting in a hotel room and made us think again about the cleaning regime. Breakfast was fine although nobody welcomed us or showed us where anything was, we were not impressed with flasks of water for tea and coffee having stayed in many B& B s and hotels recently at breakfast you normally get a fresh pot of tea or coffee. The table we sat at the top spun around so we had to move ( ourselves as nobody about). Also found it strange that we were just asked do you want breakfast and had to ask what it was..no menu and no choice of eggs etc offered. Saying that the food was fine when it came. Wen paying the young man on reception asked if everything and been ok and I said yes apart from a few problems and described them. He just looked awkward and said oh hope your next stay will be better which didn't inspire confidence in me. A shame but felt even though not expensive these points let it down badly and we did think the decor and feel was dated.
- Official Description (provided by the hotel):
- Small family owned hotel, ideally situated for Preston, Lancaster, Blackpool and the Lake District. We have an on site free-house Tavern, with home cooked, award winning food, function room to accommodate conferences, weddings and parties and a team of lovely friendly staff. We are able to organise golf trips, cheese factory visits, walking tours and even skydiving. Although all our bedrooms are on the first floor and we don't have a lift, we are always happy to help with bags. ... more less
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- Also Known As:
- Crofters Hotel Garstang
- Crofter's Hotel Garstang, Lancashire