We stayed here on a Saturday night because we were at a wedding locally. The staff were very friendly however we can relate to the other reviews about the labyrinth of of corridors and having to use the unkept back entrance.
We also had to pay before we had even seen the room and had to order our breakfast which we were told was at 9.30. Breakfast was OK but not worth £6.
The room itself was quite dated and on a busy main road, it needs new towels, quilts, pillows etc, it was also a bit dusty.
We just made do really because we were close to the wedding venue