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Hilton Garden Inn Akron-Canton Airport
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Reviews (548)
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All reviewsshuttle serviceakron canton airportgreat hotelfootball hall of famefree shuttleconvenient locationan early flightwould highly recommend this hotelindoor poolstaff was very friendlywould definitely stay here againbreakfast buffetrooms are cleanthe entire staffhotel stafffront desk staffnice stay
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Reviewed 11 June 2014

Overall, this hotel was what I expected from a Hilton property. Had some issues with other rude guests sitting in hallway at 2:30 a.m. having a snack and conversing in loud voices. Hotel staff failed to take care of the problem in an efficient manner.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn
Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lmisconish, General Manager at Hilton Garden Inn Akron-Canton Airport, responded to this reviewResponded 13 June 2014

I'm so sorry you experienced some noice issues during your stay. We work diligently with out staff to ensure each of our guests is respectful of others, while still enjoying their stay and special event. We regret that you experienced a noice level that made your stay unpleasant. I am please to know that our Front Desk Guest Serivces was able to offer you a Service Recovery before your checkout. We hope you will give us another shot the next time you are in the Akron/Canton area. We are eager to make your stay with us the best hotel experience you've ever had.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

Nice hotel, great access to all major roads, one problem though, the rooms in the back of the building face the highway so you hear all the noise. The bartender was great and very helpful as far as recommending places to eat. We would stay again only next time we will stay in front of the hotel.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Fanny Elizabeth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lmisconish, General Manager at Hilton Garden Inn Akron-Canton Airport, responded to this reviewResponded 4 June 2014

Thank you for your review. Sometimes the rooms on the highway side can have some traffic noise. If this ever happens again, we do have "white noise" machines available to help you sleep better. It is our goal to make sure you feel 100% confortable while staying with us.

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Reviewed 1 June 2014 via mobile

Great place to stay when you are looking to be between Canton and Akron. We stay here at least three times a year when going to visit family or watch the hall of fame game. Price is what is to be expect from a Hilton but you always get what you pay for. Beds are the best I have ever had and love the indoor pool. Only down side is you are not close to places to eat.

Stayed: March 2014
Thank Ddb2422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lmisconish, General Manager at Hilton Garden Inn Akron-Canton Airport, responded to this reviewResponded 4 June 2014

Thank you for your review. We are a bit out of the way, but there are several nice restaurants in the area that our shuttle is available to drive to. We also have our wonderful Garden Grill & Bar on site. Thank you for your continued loyal business. We truely appreciate that!

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Reviewed 1 June 2014

The staff at the Canton-Akron Hilton Garden Inn are above and beyond the best in the business. I have never had a problem and the will do anything to help your stay be pleasant. They are always friendly, prompt and ready to assist with what ever you may need.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lmisconish, General Manager at Hilton Garden Inn Akron-Canton Airport, responded to this reviewResponded 4 June 2014

Thank you so much for your wonderful review! I am so happy to hear that our staff is able to make your stay the best it can be. We look forward to having you stay with us again in the future!

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Reviewed 31 May 2014

Good location with easy access from I-77, plenty of parking and easy access for our daughter's wheelchair. First class facility and staff, especially at the front desk and breakfast!! Room was well furnished and very quiet. Breakfast was delicious with many choices at the buffet plus made-to-order omlets, French toast and pancakes.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Charles C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lmisconish, General Manager at Hilton Garden Inn Akron-Canton Airport, responded to this reviewResponded 4 June 2014

It is good to hear that your daughter was able to move around the hotel with ease. We want to make Every guest as comfortable as if they are at home. We appreciate all comments. I hope you remember us the next time you are in our Akron/Canton area!

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